Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Principal AR Specialist, Human Resources

Summary:

To assist the Principal HR Specialist, supervise HR coordinators, and manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).

General Responsibilities:

To assist the Principal HR Specialist

Supervise HR coordinators, and manage and ensure day-to-day operations

Meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).

Qualifications:College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course5 years relevant work experience in a BPO set upKnowledge in Philippine labor laws and regulationsMust have strong case management experienceStrong analytical skillExcellent oral and written communication skillsStrong presentation skillsHas background in project management and process improvementProficient in Google Workspace and SalesforceAmenable to work in a Mid Shift and Night Shift ScheduleAmenable to work in Alabang

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).