Job Description:

Job Title: Primary Support Professional

Location: Cape Girardeau, Missouri

Department: Supported Living & Employment Services

Employment Type: Full-time

Job Summary:

Looking for a gratifying and energizing work experience, where you can significantly contribute to the daily lives of intellectually and developmentally challenged individuals while also advancing your skills and career? Consider becoming a Primary Support Professional with Supported Living & Employment Services' highly regarded team!

As a Primary Support Professional, your primary focus lies in providing Individualized Supported Living (ISL) services, enabling clients to live independently in their homes. Through your collaboration with the Program Coordinator, you ensure the successful implementation of Individual Support Plans (ISPs), creating a stable, engaging, and safe atmosphere for clients. Deliver daily support, coordinate activities aligned with the ISP, and cultivate genuine connections with clients and their loved ones, illustrating compassion, reliability, and top-notch communication and cooperation skills.

Position Perks & Benefits:
• Mileage reimbursement - company paid for work functions requiring travel
• Top-notch training - initial, ongoing, comprehensive, and supportive
• Career mobility - advancement opportunities/promoting from within
• Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Collaborate with clients at their residences or nearby areas, adhering to direction from the Program Coordinator or Regional Director.
• Take part in Individual Support Plan meetings, RN visits, and service monitoring visits as schedules permit.
• Teach staff about clients' medical requirements, personal preferences, and adherence issues.
• Ensure staff remains informed about clients' medications and potential reactions through continual professional communication, especially after adjustments.
• Review residential daily logs, goals, and health tracking regularly.
• Check houses periodically for cleanliness, safety, and proper storage and rotation of consumables.
• Verify the existence and precision of safety toolkits, including First Aid Kits, Grab and Go Sets, Bloodborne Pathogen Toolkits, and Emergency Preparedness Toolkits.
• Examine MARS sheets for errors and completeness every shift.
• Create incident reports according to state guidelines.
• Organize backup coverage for staff missing work due to illness or absences.
• Track household mileage to comply with each client's limit.
• Help develop positive behavioral support strategies when necessary.
• Arrange transportation and accompany clients to essential medical appointments.
• Save receipts for client spending and record transactions correctly.
• Perform cash reconciliation during shift transitions.
• Consult with the Program Coordinator on follow-ups relating to RN visits, dietary constraints, adaptive equipment lessons, annual parental permission forms, and input from Quality Management.
• Lead security drills according to Individual Security Plans for each shift.
• Train staff in specific diets and adaptive equipment usage.
• Compile and turn in monthly summaries detailing unusual incidents.
• Accept extra tasks as delegated by supervisors.

Education and/or Experience Qualifications:

Must be 18 years of age; must have a high school diploma or GED.One year experience in the field of intellectual/developmental disabilities or in lieu of experience, must successfully complete training in the Missouri Quality Outcomes approved by the Division of DD regional office.





Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness





Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.