Job Description:

Job Title: Primary Support Professional 

Location: Aurora, Missouri 

Department: ISL 

Employment Type: Full-time 

Job Summary:  

Are you a compassionate and dedicated individual looking to make a real difference in the lives of others? Join our collaborative team and become a Primary Support Professional! This role offers the chance to provide essential support and guidance to individuals with developmental disabilities, helping them achieve their goals and live fulfilling lives. If you possess strong communication skills, a keen eye for detail, and a passion for helping others, we encourage you to apply and be a part of our mission-driven organization. 

As a Primary Support Professional, you will work closely with clients in their homes and communities, implementing individualized support plans and coordinating daily activities. Your responsibilities will include training staff, overseeing medical needs, ensuring safety and cleanliness, and maintaining accurate documentation. This position requires a proactive individual who can effectively communicate, problem-solve, and ensure the well-being of our clients. 

This position offers…. 

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  

Mileage Reimbursement – Company paid for work functions requiring travel 

Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.  

Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 

· Implement individualized support plans (ISPs) in collaboration with the Program Coordinator to ensure client success. 

· Train and support direct support professionals in understanding and meeting the medical needs and personal preferences of clients. 

· Oversee daily residential notes, goals, and health tracking to ensure accurate and timely documentation. 

· Ensure the health, safety, and cleanliness of the home environment, including proper storage of food and supplies. 

· Coordinate and schedule staff to cover shifts, ensuring continuous support for clients. 

· Track mileage and manage household expenses to stay within budget guidelines. 

· Collaborate with the Program Coordinator on RN visits, special diets, adaptive equipment, and annual paperwork. 

· Conduct safety drills and ensure staff are trained in emergency procedures. 

· Document and submit daily exceptions to the Program Coordinator for review. 

Education, Experience, and/or Credential Qualifications: 

· Must be 18 years of age or older. 

· Must have a high school diploma or GED. 

· One year of experience in the field of intellectual/developmental disabilities or, in lieu of experience, must successfully complete training in Missouri Quality Outcomes approved by the Division of DD regional office. 

Additional Qualifications: 

· Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. 

· Completion of New Hire Orientation at the beginning of employment. 

· All training requirements including Relias at the beginning of employment and annually thereafter. 

· Current driver’s license, acceptable driving record, and current auto insurance. 

Physical Requirements: 

· Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body. 

· Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. 

· Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.