The opportunity
Delaware North Sportservice is seeking a Premium Club Manager to join our team at TD Garden in Boston, Massachusetts. As a Premium Club Manager, you will oversee the operations of the premium club on event days, ensuring an exceptional and memorable experience for our guests.
PayMinimum \u2013 Anticipated Maximum Base Salary: $65,500 - $88,400 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resortsWhat will you do?Hire, train, and develop food and beverage team members in the premium clubProvide ongoing coaching and performance feedback to team membersSchedule, coordinate, and supervise club food and beverage operations on event daysCollaborate with front and back-of-house management to ensure smooth and successful event executionManage guest relations and uphold quality assurance standardsEnsure compliance with federal, state, local, and company regulations (alcohol service, OSHA, payroll, employment laws)Prepare monthly projections and maintain effective systems for cash handling, inventory, and payrollAdditional duties may be assigned by management
More about youMinimum of three years' hospitality management experience, preferably in a high-volume or premium service settingStrong leadership and team management skillsExperience with inventory control, purchasing, and cost managementFinancial accountability and budgeting experience requiredAbility to analyze data and make independent decisionsMust be available to work evenings, weekends, and holidaysNo degree required
Shift details
Day shift
Evening shift
Holidays
Monday to Friday
Weekends
12 hour shift
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.
Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.