+ _Communication with dealer ’s network around the world._ + _Request and Shipping of warranty parts for analysis purposes from Mx Market & CAP, CSAP, HSAP & ChEP._ + **_Part review process management, supported by the Quality department technicians’team_** + _Support to Quality engineers’ activities_ + _Communication with different carriers of NA (FedEx, DHL, T-FORCE FREIGHT, XPO & UPS)_ + _Support and follow up to Quality department miscellaneous activities._ + _Support and follow up to Quality department miscellaneous activities._ + _Support to Quality engineers on warranty parts requests to dealers._ + **_Continuous networking with dealer’s warranty administrators by phone or email, for warranty parts requests bound for the WPAC (Warranty Parts Analysis Center) in the US, VO plants as HSAP, PTO as CHEP, to the PRC (Parts Return Center) located at San Martin Obispo or any other Ford plants, Suppliers or different locations worldwide._** + **_Creation of the monthly indicators report which will be presented at the Report Out meeting with the rest of the team and the senior management._** + **_Monitor and follow up of the warranty parts expediting data base in order to perform International & domestic shipments from dealer´s locations or the Mexico PRC, to the Analysis centers, suppliers or plants with the top efficiency at every stage of the process._** + **_Inventory control for warranty parts shipped to the México PRC._** + _Documentation creation for parts shipment (AWB, invoices, customs formats International & domestic)_ + _Communication and networking with PVT from manufacturing plants from markets outside North America, to perform remote part analysis (Virtual Part reviews) of warranty parts, with the corresponding report of findings._ + _Control testing Audit support_ + _Search and location for parts requested by Six Sigma Center Ford North America team or engineering teams from manufacturing plants from other regions which destination could be Asia, Europe or Africa._ + **_Submit 3040 formats of Non-Productive material belonging to Six Sigma Quality department for its release from Ford Locations as CSAP, GTBC. Follow the 3040 corporate procedure._** + **_Engineering degree: Industrial, automotive, mechatronics, mechanical (preferred)_** + **_Proficiency on English language_** + _Technological tools PC managing, Microsoft Office (advanced excel), Minitab (desired)._ + **_Customs & logistics knowledge (desired)_** + _Proactivity_ + **_Effective and assertive communication_** + _Teamwork._ **Requisition ID** : 43726