**Employment Type:** Full time **Shift:** Day Shift **Description:** *Is knowledgeable of and ensures that supervised Associates are knowledgeable of applicable current compliance policies and procedures, laws and regulatory developments including their responsibility to comply with applicable laws, regulations and Holy Cross Hospital policies as a condition of employment, as well as reporting mechanisms such as the corporate compliance hotline. * Maintains a courteous and helpful manner when working with patients, physicians, and associates. Avoids responding emotionally and defensively. * Demonstrates ability to function as a team member by interacting with fellow workers in a way that promotes a harmonious and cooperative working environment. * Demonstrates flexibility in assignments. * Attends meetings as requested by management. *Displays knowledge of problem-solving skills and coordinates work area activities. *Is accountable for the timeliness and accuracy of all patient care data input in practice *Participates in the preparation of certain components of the budget and is accountable to maintain compliance with these components. , i.e., labor costs, office supplies, medical supplies, maintenance and repair costs. * Oversees that the office abides by OSHA rules and regulations. * Oversees that all divisions are oriented and trained in JCAHO standards. Conducts evaluations, in conjunction with Operations Director in a timely manner as required and specified in policies. * Monitors attendance and initiates disciplinary action as needed and submits recommendations to Operations Director for approval. * Evaluates individual work performance and attendance and initiates disciplinary action, when needed, in accordance with Human Resources policies. **MINIMUM QUALIFICATIONS** * Bachelors degree required * Minimum of three (3) years job related experience in medical office setting is required. * Previous supervisory experience is required. * Knowledge of billing procedures and all insurances as well as all governmental regulations is necessary. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran