Arnot Health is seeking an experienced and dedicated Practice Manager to lead operations in our Gastroenterology Office. Under the direction of the Director of Operations, the Practice Manager is responsible for overseeing daily administrative functions, supporting staff, ensuring compliance with regulatory standards, and helping to foster a positive and efficient patient experience. This role is a vital connection point between clinical staff, providers, and administration.

 

Key Responsibilities:

Leadership & Administration:

Serve as a key point of contact for operations across GI outpatient services

Support recruitment, onboarding, orientation, and training of non-clinical staff

Conduct performance evaluations and provide regular feedback to staff

Review and approve payroll, purchases, and time-off requests

Collaborate with providers on workflow, performance metrics, and staffing needs

Compliance & Quality:

Ensure all operations meet JCAHO, OSHA, and other applicable standards

Conduct routine rounds to monitor compliance and implement corrective action plans

Attend and contribute to administrative, quality improvement, and departmental meetings

Maintain documentation related to inspections, safety, and medication storage

Communication & Coordination:

Maintain clear and consistent communication with providers, staff, and leadership

Act as liaison between GI office and other departments across Arnot Health

Support integration and onboarding of new providers

Address and resolve patient complaints and concerns professionally and promptly

Patient Experience & Satisfaction:

Monitor and respond to patient satisfaction data

Implement process improvements to support positive patient outcomes and experiences

 

Qualifications:

Associate degree in management, business, or a related field preferred; high school diploma required

Minimum of 1–3 years experience in a healthcare setting

Previous management experience required

Strong understanding of outpatient medical practice operations and finances

Proficient in Microsoft Office and electronic medical record systems

Special Requirements:

May require occasional after-hours availability for staffing concerns

Some local travel between sites may be necessary

 

Arnot Health is a patient-focused healthcare system where your leadership makes a difference. We offer a collaborative work environment, excellent benefits, and the chance to be part of a team that truly cares about the patients and communities we serve.

If you are a proactive, detail-oriented leader with a passion for operational excellence in healthcare, we welcome you to apply for this impactful role.