Department/Unit:

HBD - Medicine Cardiology

Work Shift:

Day (United States of America)

Salary Range:

$65,102.17 - $100,908.37

Practice Manager Cardiology
43 New Scotland Ave

Practice Manager – Cardiology – 43 New Scotland Ave, A Building

Job Description Summary

This position provides overall administrative management of a variety of business-related functions, strategic planning, budget development and cost center management under the direction of the Practice Administrator. Provides hands-on leadership for all aspects of patient relations, staffing, marketing, insurance, and financial activities to ensure their successful management. Works closely with the Practice Administrator, Nurse Supervisor, Department Chair, and the Division Head to establish and maintain an efficient, cohesive and productive work team within the entire department and to help the practice achieve the institutional mission of high quality provision of care for patients.

Job Description

Human Resources
-           Process all necessary recruitment transactions
-           Interviewing and hiring
-           All onboarding
-           Regular Rounding with direct reports
-           Prepare performance reviews for any direct reports
-           Develop and maintain employee’s annual goals
-           Develop leadership skills of direct reports
-           Implementation of corrective action and performance improvement plans
-           Ensures compliance with all existing governmental and labor legal and

government reporting requirements including any related to the Equal

Employment Opportunity (EEO), the Americans With Disabilities Act (ADA),

Employee Retirement Income Security Act (ERISA), the Department of Labor,

worker compensation, and the Occupational Safety and Health Administration

-           Prepares information requested or required for compliance with laws
-           Protects the interests of employees and the company in accordance with

company Human Resources policies and governmental laws and regulations

       Directly supervises all administrative staff, and clinical staff (in absence of Nurse         Acts as an information resource for administrative questions in close cooperation  

with Administrator

       Maintains effective communication with staff in all levels in a timely and effective        Monitors all time performance and pay practices and systems for effectiveness  

and cost containment

       Regularly review and make recommendations to Administrator for updated

employee job descriptions and (re)allocation of job duties

       Ensure all policies and procedures of the institution are followed operationally       Monitor and notify credentialed staff when licenses/credentials are up for         Develop and maintain employee’s annual goals, and coach, mentor and

encourage employee achievement of those goals

       Prepare annual performance review for any direct reports; review and  

collaborate other APR’s as requested by management

       Develop staff incentive programs to maintain and/or increase staff morale and  

reduce turnover

      Handle any employee issues or grievances      Manage payroll and benefits for staff      Prepare bi-weekly payroll      Complete all new hire and termination processes timely via Workday      Monitor and intercede with any issues regarding the staff schedule for all    

departments and sites and authorizes and denies overtime when necessary

      Coordinate, facilitate and document staff meetings and ensure institutional and

departmental information and initiatives are shared consistently and effectively.

monitors staff for compliance

      Acts as a resource to Practice Coordinators within the Faculty Practice, by 

providing mentorship and guidance to foster their growth and development

Financials and Metrics
-           Assists Administrator as requested during budget preparation and manages the  

overall operating budget for the Department
-           Investigates discrepancies and significant changes in monthly income and

expenses; reports discrepancies to the Administrator
-           Monitors staff performance through consistent measurement. Recommends

opportunity for improvement, initiates training and/or corrective actions, focused

on the importance of maximizing results
-           Ensures proper invoicing and tracking of receivables and payments to vendors
-           Responsible for Accounts Payable and accurate record keeping of expenses.
-           Maintain excellent communication on billing matters between the department and

billing
-           Assess the needs in collaboration with staff for annual expenses. Evaluates and

negotiates with vendors in conjunction with the Administrator to procure capital

equipment, processes purchase orders and coordinates installation and

Operations      Audit performance of sites for compliance with standards, policies and

Procedures

      Ensure completion of regular tracking reports and tasks through completion,

management or delegation, reporting anomalies to Administrator timely

      Ensure compliance with governing regulatory authority      Serves as a resource for facilities management for the practice of including any  

repairs, service contracts for equipment and the inventory of all capital equipment

and audits for completion
-            Maintains optimal physical environment for the Department and reports any

 unsafe conditions, inoperative equipment or other adverse conditions to  

 Administrator

 

Patient Satisfaction
-           Manage elevated patient grievances and coordinate service recovery efforts

when needed
-           Ensure fiscal and operational activities are performed in such a manner that they

are aligned patient satisfaction
 

Management Support and Other Tasks Assists Practice Administrator in development and evaluation of departmental policies and proceduresAssists Practice Administrator in Practice-wide special projectsPrepares staff to respond effectively to both internal and external company issuesUses discretion at all times to ensure patient confidentiality Provide administrative support to Faculty,  APP’s, and Administrator




All position requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor, subject to reasonable accommodations.

Minimum Qualifications

Bachelor’s degree is required, Masters degree preferred.  Proven management skills with a minimum of three to five years of experience  

working in a management capacity in a medical office or clinical setting.

Must project a professional image, set an example of excellence and earn the confidence of others.   Must have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public. Exceptional interpersonal and relationship-building skills are requiredMust possess a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligenceUnderstand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performanceStrong confidentiality skills, and have the ability to quickly earn the confidence of others. Must always maintain a “patient comes first” attitude. Self-motivation, swift learning ability and a “can-do,” optimistic attitude is imperative.An excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite) is required as well as excellent keyboarding skills. Experience with medical recordkeeping and billing system is strongly preferredMust have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and dataAbility to be a proactive and effective problem solverMust be HIPAA compliant at all timesMust be willing to complete Albany Med Management Development Programs and any other committee or meeting responsibility as assigned

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.