We are looking for a talented Power Gen Field Service Technician to join our team specializing in Service for our Distribution Business Segment in San Fernando de Henares, Spain.  + We offer a permanent contract. On-site work model. + English language required. + Travel 25% (mainly Spain).   In this role, you will make an impact in the following ways: + Efficient Repairs: By diagnosing and completing fewer complex repairs on generators and components, you’ll ensure minimal downtime for customers, enhancing their satisfaction and trust. + Customer Engagement: Your courteous and professional interactions will build strong relationships with customers, fostering loyalty and repeat business. + Proactive Service: Anticipating and addressing customer needs promptly will demonstrate your commitment to excellent service, leading to positive customer experiences. + Technical Expertise: Using specialized tools and following procedures to diagnose and repair issues will showcase your technical skills and ensure high-quality repairs. + Preventative Maintenance: Performing scheduled maintenance activities will help prevent future issues, ensuring the reliability and longevity of power generation products. + Problem Escalation: Escalating unresolved issues to more experienced technicians or supervisors will ensure that complex problems are addressed efficiently, maintaining service quality. + Accurate Documentation: Completing necessary documentation accurately will support warranty claims, quality control, and service records, contributing to operational efficiency. + Safety and Compliance: Adhering to Health, Safety, and Environmental policies will ensure a safe working environment and compliance with regulations, protecting both you and your customers. **Qualifications** Education/ Experience: + Apprentice Certified Power Generation/ Mechanical Technician (Preferred) + Vocational diploma from relevant technical institution + Current relevant mechanical certification + Locally valid driving permit + Medium English level + Medium level field service work experience. Previous experience in the industrial field, generating sets, diesel mechanics in general. Experience preferably in the Data Center environment. High experience in diesel engines. + Intermediate level knowledge of and/or experience with of power generation products + Availability to cover emergency service. **Responsibilities** To be successful in this role you will need the following:  + Proactive and Customer-Oriented Approach: Being proactive in identifying and addressing customer needs and maintaining a customer-first mindset will help you build strong relationships and ensure customer satisfaction. + Strong Diagnostic Skills: The ability to translate customer complaints into effective troubleshooting plans, using specialized tools and software to diagnose and resolve issues accurately, is crucial. + Knowledge of Power Generation Systems: Demonstrating a thorough understanding of power generation systems and adhering to safety standards will enable you to diagnose and repair systems efficiently and safely. + Effective Communication and Teamwork: Communicating clearly and handling complex situations, whether working independently or as part of a team, will ensure smooth operations and successful repairs. **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Technician **ReqID** 2413340 **Relocation Package** No