The Post-Closing Specialist plays a critical role in the final stage of the mortgage loan process, ensuring that all documentation is complete, accurate, and compliant for government loan submissions. This role requires strong collaboration with internal departments and external agencies to support seamless loan sales, insuring, and servicing.
Key Responsibilities:
Review closing packages for government loans and prepare files for submission to agencies.
Deliver full loan files and electronic data to agencies accurately and timely.
Research and respond to agency conditions, inquiries, and notices of rejection (NORs).
Collaborate with departments including Underwriting, Appraisal, Accounting, Operations, and Processing.
Maintain clear communication with borrowers, Mortgage Loan Originators, and other internal stakeholders.
Provide feedback and assistance to cross-functional teams as needed.
Cross-train in other post-closing functions and support operational needs.
Update internal systems and reporting dashboards to reflect the current status of submitted loans.
Ensure compliance with Service Level Agreements (SLAs) and audit requirements.
Draft and send borrower or agency correspondence.
Attend compliance and technology training as required.
Adhere to federal, state, and company regulations, including participation in audits.
Requirements:Bachelor’s degree in Business Administration or a related field.
Bilingual (Spanish/English) Prior experience in mortgage post-closing or a related financial services role.Strong attention to detail and excellent organizational skills.
Proficiency in loan processing systems and dashboards.
High level of professionalism and customer service.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to attend training and stay updated on industry guidelines and regulatory changes.
Strong communication skills in both written and verbal formats.
Commitment to uphold company values, confidentiality, and compliance standards.