Description We are looking for a dedicated Policy Service Specialist to join our team in Las Vegas, Nevada. In this role, you will provide outstanding support to clients and insurance carriers by managing administrative tasks and delivering exceptional customer service. This is a long-term contract position offering an excellent opportunity to grow within the insurance industry. Responsibilities: + Communicate proactively with clients to provide updates on application statuses and follow up with carriers within specified timelines. + Accurately process and review incoming leads, ensuring all application details are complete and properly documented. + Manage shifting priorities and contribute to special projects or initiatives as directed by leadership. + Utilize Microsoft Outlook, Word, Excel, and other applications to maintain client records, generate reports, and track tasks. + Address client inquiries with professionalism and empathy, offering solutions to resolve any issues effectively. + Ensure meticulous attention to detail while processing information and updating records. + Consistently represent the company’s values by maintaining excellent communication and professionalism in all interactions. Requirements + Proficiency in Microsoft Outlook, Word, Excel, and other basic computer applications. + Strong written and verbal communication skills; bilingual (English/Spanish) candidates are encouraged to apply. + Ability to quickly learn and adapt to new tasks, processes, and technologies. + Proactive approach to work, with a strong drive for growth and development. + Exceptional attention to detail and accuracy, even under pressure. + Flexibility to manage multiple priorities and contribute to special projects as needed. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .