In the heart of downtown, the DoubleTree by Hilton Chicago Magnificent Mile just completed a $35 million guestroom, meeting and public space renovation. We are ideally located near the city’s business district and the nearby McCormick Place convention center.

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Great Place to Work and Fortune named Hilton the #1 Best Big Company to Work for in 2021! Due to increasing business demand, we are hiring! We are currently seeking a PM Housekeeping Supervisor, with the ideal candidate will have 1 or more years of hotel housekeeping experience. Supervisor experience is preferred.

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The ideal candidate will be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

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This is a great opportunity for those who want to grow and gain more experience in our industry, If you’re ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!

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APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.

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Shift: 2pm – 10:30pm along with weekends and Holidays.

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Pay Rate: $24.50 per hour

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Benefits & Perks

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nComplimentary Meals in the Team Member Restaurant\nAccess to pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family – subject to Collective Bargaining Agreement rules\nMental health resources including Employee Assistance Program\nPaid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules\nGo Hilton travel program: 100 nights of discounted travel\nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount\nCareer growth and development\nTeam Member Resource Group\nRecognition and rewards programs\n\n

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. 

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What will I be doing?

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As a PM Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nLead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards\nAssess inventory of, assign for cleaning and inspect rooms\nVerify and report status and/or discrepancies of rooms\nMonitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories\nCommunicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas\nPerform Room Attendant and/or Houseperson duties, as needed\nAssist in performance evaluations of Room Attendants and Housepersons, as needed\nRespond to special guest requests in a timely, friendly and efficient manner\nWhat are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\n Hospitality - We're passionate about delivering exceptional guest experiences. \n Integrity - We do the right thing, all the time. \n Leadership - We're leaders in our industry and in our communities. \n Teamwork - We're team players in everything we do. \n Ownership - We're the owners of our actions and decisions. \n Now - We operate with a sense of urgency and discipline \n\n

In addition, we look for the demonstration of the following key attributes:

\n\n Quality \n Productivity \n Dependability \n Customer Focus \n Adaptability \nWhat will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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