The opportunity

Delaware North Gaming is hiring a full-time Player Rewards Supervisor to join our team at Southland Casino in West Memphis, Arkansas. As a Player Rewards Supervisor, you will be responsible for overseeing operations and ensuring that guest needs are being met in a positive manner.

 

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay $18.00 - $19.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Adhere to marketing plans and implement promotions and giveaways as directed Develop logs and maintain an efficient stock of materials necessaryInvestigate and resolve guest complaints and issues promptlyMaintain strict confidential guidelines concerning all guest interactions and recordsImplement training, evaluation, and scheduling of team members and conduct yearly reviews, goal requirements, and necessary paperwork promptly

More about youHigh school diploma or GED requiredMinimum of 2 years of supervisory experience in the guest service fieldExperience in casino marketing systems preferredMust be able to obtain a state gaming licenseWorking knowledge of the Microsoft Office Suite

Physical requirementsAbility to lift to 30 pounds occasionallyAble to stand for up to 8 hours a dayWeekends, holidays, and swing shifts may be required

Shift details

Evening shift
Holidays
Every weekend
Overtime as needed

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.