Equifax es donde puedes impulsar tus posibilidades.  Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti.

What you’ll do

Work with software development engineers to understand the overall technical architecture and how each feature is implemented

Utilize creative problem-solving skills to assist in technical troubleshooting and analysis for BU reported issues in JIRA

Monitor, maintain systems/applications, look for opportunities to optimize and improve systems

Establishes technical proficiency in design, implementation and unit testing

Respond to assigned tickets/tasks in accordance with SLA guidelines

Handle customer requests, incidents and inbound calls; apply diagnostic utilities and best practice methodology to aid in troubleshooting

Update technical support documentation when required and also perform post-resolution follow-ups to help requests 

Perform hands-on fixes at the application, including installing and upgrading software, implementing file backups, and configuring systems and applications. Escalate to Tier 3 any issues unresolved 

Collaborate with internal and external teams and stakeholders to drive progress across multiple action items and initiatives

Work effectively in an Agile environment; provide training or demos in the new/existing features

What experience you need 

BS or MS degree in a STEM major or equivalent job experience required

2-5 years of software engineering experience 

Self-starter that identifies/responds to priority shifts with minimal supervision.

Software build management tools like Jenkins, Github Actions 

Programing languages like Python, Bash, Go

Experience with Terraform 

Software testing, performance, and quality engineering techniques and strategies

Cloud technology: GCP, AWS

Experience in troubleshooting, monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.

Demonstrable cross-functional knowledge with systems, storage, networking, security and databases

System administration skills, including automation and orchestration of Linux/Windows,  (Docker, Kubernetes, etc.)

Cloud Certification Strongly Preferred

What could set you apart

Experience with Java. 

Experience with AI for operations 

Ofrecemos modalidad de trabajo híbrido, horarios flexibles, días libres adicionales, paquetes integrales de compensación y seguro médico complementario, convenio con gimnasio, beneficios para madres y padres, acceso a nuestra plataforma de aprendizaje en línea, programas de reconocimiento, desarrollo de carrera profesional y un entorno diverso y multicultural, ¡entre otros!

Equifax fue ranqueado en el top 5 de empresas con mejor desarrollo de carrera por LinkedIn.

¿Estás listo para impulsar tus posibilidades? ¡Aplica hoy y comienza un camino hacia una nueva y emocionante carrera en Equifax, donde puedes marcar la diferencia!

Primary Location:

CHL-Santiago-Technology-Center

Function:

Function - Tech Engineering and Service Ops

Schedule:

Full time