• Responsible for configuring, maintaining, and optimizing digital platforms to support operations and improve user experience.
• Contributes to enhancing platform functionalities, integrating third-party applications, ensuring data accuracy, and collaborating with various departments to meet business requirements.
• Transforms the organization's business needs into a technical solution that will create a product or service, a strategic advantage, and financial efficiency.
• Configuring and managing the platform, including user permissions, workflows, data structures, and integrations according to platform requirements. Implementing, documenting, and maintaining configuration standards to ensure consistency and efficiency.
• Monitoring and improving platform performance by adjusting settings, diagnosing and resolving issues, and implementing best practices.
• Periodic auditing of configurations to maintain data accuracy, system reliability, and alignment with business objectives. Integrating third-party tools and services to extend platform functionality, enhance user-friendliness, and support evolving business needs.
• Customizing platform features as needed to adapt new functionalities or changes in business processes.
• Collaborating with quality assurance teams to develop testing scenarios and participate in platform testing.
• Documenting configurations, customizations, and any updates for audit purposes and ease of reference.
• Providing training or guidance to users and support teams on new functionalities, updates, or best practices.
• Collaborating closely with project teams (IT, operations, customer support) to understand and efficiently implement business requirements.
• Good knowledge of databases and information systems
• Experience in integration and working knowledge of APIs, scripting, or database management.
• Good project management skills Experience in integrated information systems
• 2 years of experience in Information Technology Preferably 1 year of experience in roles similar to that of a software system engineer Abstract, conceptual, innovative thinking, forward-thinking
• Good communication skills Decision-making ability and influencing the decision-making process Negotiation and coordination skills
• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• Flexible Vacation – Take time off when you need it, we trust you
• Special Paternal Program - 4 months of paid paternity leave
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
#VOIS