Your Vision. Ford's Future. Technology Platform Programs (TPP)
Seeking an innovative challenge? Ford's new Technology Platform Programs (TPP) team is reimagining vehicle electrical architecture and software platforms, pivoting to a streamlined, scalable, platform-first strategy, and we need your talent to drive this vision. At TPP, you'll be instrumental in simplifying software by driving Ford's minimum complexity vision, boosting quality and speed by enabling faster, higher-quality software delivery, optimizing programs to make vehicle execution significantly more efficient, and scaling solutions by leading cross-functional strategies for broad impact across our vehicle lineup. This is where bold ideas transform into real-world breakthroughs that define the future of Ford; join TPP and drive innovation!
In this position...
The Platform Process and Metrics Engineer plays a pivotal role in standardizing and optimizing the operational processes within the platform organization. This role focuses on designing, documenting, and maintaining clear workflows, managing the central knowledge base (e.g., Wiki) for process mapping and metric definitions, and facilitating training to ensure consistent adoption. The Engineer will collaborate closely with the Platform Release Planning team and other stakeholders to drive efficiency, transparency, and continuous improvement across platform operations.
You'll have...
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
5+ years of experience in process management, operations, knowledge management, or a similar role within a complex technical environment.
Proven experience in designing, documenting, and implementing operational processes and workflows.
Proficiency in administering and managing knowledge management systems (e.g., Confluence, Wiki, SharePoint).
Strong expertise in Jira, including workflow configuration, dashboard creation, and reporting.
Ability to define, track, and analyze process metrics and KPIs, translating data into actionable insights.
Excellent verbal and written communication skills, with a strong ability to create clear, concise documentation and deliver effective training.
Strong analytical, problem-solving, and organizational skills with keen attention to detail.
Basic understanding of software and hardware development lifecycles (SDLC, HDLC).
Even better, you may have...
Experience in the automotive industry, particularly with vehicle electrical architectures or embedded systems.
Familiarity with release management best practices (e.g., CI/CD, DevOps principles).
Experience working in an Agile development environment.
Certifications in process improvement methodologies (e.g., Lean, Six Sigma, ITIL).
Prior experience in change management initiatives.
Experience with process mapping tools (e.g., Visio, Lucidchart).
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8.
For more information on salary and benefits, click here: https://fordcareers.co/GSRSP1
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Onsite work of up to four days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid LI-JAR
What you'll do...
Design, document, and maintain standardized processes and workflows for platform development, release planning, and operations within the designated knowledge management system.
Administer and continuously improve the platform's central knowledge base (e.g., Wiki, Confluence) to serve as the source for process documentation, metric definitions, and best practices.
Collaborate with platform teams and stakeholders to define, track, and report on key process performance indicators (KPIs) and metrics, providing data-driven insights for continuous improvement.
Develop and deliver training programs and materials to ensure team members understand and effectively utilize documented processes and tools.
Proactively identify inefficiencies and opportunities for process optimization, standardization, and automation, leading initiatives to enhance operational effectiveness.
Leverage and configure Jira and other relevant tools to support process execution, tracking, reporting, and workflow automation for platform processes.