Job Description & Responsibilities

As a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud Linux environment.

In this role, the person is expected to know DevOps tools, understand block, file and object storage technologies, and have a strong Linux System Administration and Operations background. They should also have excellent problem-solving and troubleshooting skills and be passionate about automation and learning new skills and technologies.

Qualification & Skills

Essential job functions include but are not limited to the following:

Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes. Implement tools and processes for the efficient and effective operational management of the environment, such as change management, monitoring, alerting, etc. Schedule and provide after-hours or weekend support (when necessary) to perform high-risk or planned downtime of IBKR's data center systems for upgrades and maintenance. Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects. Interact with internal teams to provide solutions and resolve problems promptly and proactively. Ability to communicate complex technical concepts to individuals of varying technical ability

 

Required Knowledge, Skills And Abilities

Hands-on experience with Configuration management tools (Ansible, Git etc.) Able to handle pressure during outages and systematically resolve issues Experience being tasked outside their training, willing to take on and learn new technologies Solid understanding of host, network and cloud security concepts Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting, kernel tuning) Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP) Understand current monitoring concepts and tools (Prometheus, Grafana etc.)

 

Preferred Skills

Familiarity with AWS or another cloud provider is preferred Experience in Python scripting. Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, Fiber Channel Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible, Git, etc.)

 

Required Qualifications

A Bachelor's degree or equivalent in Computer Science or Software Engineering Five-plus years of Linux System Administration Two years of experience in scripting or software development