At Jacobs we are looking for a Planning Support Professional. This role advises and supports the Bus Network Redesign project by coordinating activities related to implementation of new service, infrastructure improvements, and digital as well as print passenger information materials. Assists with coordinating outreach activities. Advises and supports regional planning efforts, system planning efforts, and policy development, and acts as a key technical and advisory resource. * Coordinates project implementation and launch activities related to the Bus Network Redesign’s service change and mark-up process with Planning, Bus Operations, IT, Facilities, and other internal stakeholders. * Advises and supports project infrastructure implementation activities with Planning, Infrastructure, Facilities, contractors, and the project’s consultant team. * Conducts and supports outreach activities with External Affairs, including efforts targeted to riders, employees, stakeholders, and the general public. * Conducts project communications throughout the organization, development, and implementation of employee "inreach" activities. * Assists the Bus Network Redesign PM with project management activities such as the project schedule, scope, budget, risk register, and monitoring project activity status. * Guides development of project collateral and transit information designed to educate riders about the new network. * Prepares reports and analyses feasibility, cost-effectiveness, and demand related to system initiatives and expansion efforts. * Serves as a technical resource, providing consultation and expert advice to management relating to regional planning, service planning, and network changes. * Assists with regional and policy planning, including service coordination efforts with other regional transit partners and the development of service policies. * Assists with regional and policy planning, including development of local and regional transit plans and policies. * Participates in local and regional planning initiatives and committees, maintaining relationships with regional planning partners. * Performs other related duties as assigned. The ideal candidate should have at least ten years of experience in a transit planning or management role, as well as first-hand experience with major transit service changes or network redesigns and long-range planning studies. The candidate should also have a strong understanding of customer service principles, excellent verbal and written communication skills, and proficiency with computers and graphic design software. The candidate should be organized, detail-oriented, and able to work independently and in a team setting. * Extensive experience in various aspects of contract management, including scope development, budgeting, and negotiation and administration. * Sound knowledge transit service planning and operations principles is required. * An understanding of transit operations and various transit modes, including bus, rail, and on-demand service, is required. * Demonstrated ability to perform effectively under schedules and deadlines is crucial. * A Bachelor’s degree in Transportation Planning or a related discipline and a minimum of ten years of progressively responsible experience in the planning, design, management, and administration of transit service. Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.