A group in power supply, manufacturer, and importer of emergency power devices and is recruiting from leading companies in the after-sales service team.

Duties:

Making phone calls to customers.Coordinate with the sales and after-sales service team and cooperate with internal teams to coordinate projects and deliver products and services on time and with quality.Prepare and present daily and monthly reports on department activities and feedback to management.Respond to customer requests and questions to provide better services.Prepare and present sales proposals in accordance with customer needs.Develop and maintain relationships with new and existing customers to increase sales.Identify and attract new customers and maintain relationships with existing customers.

Requirements:

A degree in Electrical Engineering or Industrial Engineering.At least one year of work experience in a related field.Ability to analyze and model existing systems to identify areas for improvement.Ability to design, implement, and improve methods and processes in order to increase productivity.Proficient in project management software.Ability to analyze data and model systems such as Visio, Microsoft Project or ERP.Ability to establish strong relationships with different teams and convey technical concepts to individuals.Ability to plan, implement, and monitor projects and processes to improve systems and methods in after-sales services.Accurate, organized, dynamic, responsible, persistent, and responsive.Proficient in preparing project schedules and controls.Familiarity with the processes of companies in the field of customer service and support.Mastery of systems analysis methodsRelated work experience in the field of sales and after-sales services.Strong communication and negotiation skills.Familiarity with after-sales and sales service techniques.Teamwork and organizational ability.Ability to communicate effectively and professionally with customers.Skills in using software related to customer management and sales.Ability to work in a team environment and collaborate with other team members.