Ho Chi Minh, Dong Nam Bo, Viet Nam
5 days ago
Planner, Transportation Operations

Responsible for coordinating the daily transport activities for the assigned scope in a safe and efficient manner and the adoption of technological devices where necessary to aid in completing the responsibilities assigned. Ensure all customers' requirements are completed and meet their satisfaction level as per SLAs and KPIs.

Operations Management

Operate various vehicles/devices to complete daily transportation activities. Perform delivery and pick-up operations. Perform maintenance of transportation facilities, vehicles, infrastructures and systems etc. Identify and prepare relevant cargo for transfer operations. Liaise and plan for transport schedules between different parties and locations between different parties and locations. Identify shipping methods for goods based upon shipping procedures, routes and negotiated rates. Ensure proper documentation in place as per regulatory requirements.

Operational Compliance

Ensure workplace safety standards and protocols are adhered to create a safe working environment for all. Conduct regular safety inspections and address any potential hazards promptly. Complete all mandatory training in relation to workplace safety (e.g. 5S). Maintain sites cleanliness as per local and company's standards. Report all workplace accidents to Team leaders / Supervisors. Adhere to corporate social responsibility policies for logistics operations. Coordinate resolution of facilities, equipment, infrastructure and systems breakdowns to minimize downtime. Report transport operations issues promptly.

Stakeholder Management

Collaborate with other departments/teams to complete day-to-day responsibilities as required. Communicate effectively to ensure smooth coordination of tasks and timely order processing. Insights and Reporting (For Senior Coordinators Only) Generate regular reports and key performance metrics such as order accuracy, shipping times etc. Monitor lapse in delivery services and highlight to Supervisor. Work closely with Supervisor to address performance and service gaps University Degree 3 years of experience with rick knowledge of supply chain logistics and local market practice. Proficient in data collection and analysis, strong numerical skills. Knowledge in traffic and vehicle planning. Good command of spoken and written English. Excellent verbal communication skills. Experience in managing production quality. Pro-active, self-motivated, high learning agility, creative, passion of business, capable organization. Excellent customer service skills.
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