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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitlePhysician Relations Representative

                        

LocationVero Beach

                    

FacilityIndian River Hospital

                     

DepartmentAdmin Executive-Indian River Hospital

                      

Job Code000965

                     

ShiftVariable

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.     

As a Physician Relations Representative, you will handle the ongoing growth and enhancement of programs designed to engage and align community physicians with the CCF campus and specialty physicians. You will ensure that growth targets, directly tied to the community physician outreach and strategic initiatives of Cleveland Clinic Florida, are met as well as provides support for community-based practices by being their liaison to the CCF campus physicians and management. 

A caregiver in this position works varying shifts from 8:00AM – 4:30PM. 

A caregiver who excels in this role will:  

Serve as the liaison between CCF and community-based physicians in order to facilitate communication and issues resolution to improve patient care, ongoing provider relationships and to community physician awareness and use of CCF based services. 

Make weekly/daily contacts with community physicians and report all issues and comments. 

Research the needs and issues of community physicians and report or recommend the appropriate program or services to improve the situation and enhance community physician preferences for CCF. 

Arrange formal and informal meetings to assess current usage of CCF physicians and services. 

Promote the new and existing product line services and programs to support growth goals to community physicians and their staff. 

Identify key community physician practices by their ability to help CCF increase business and support product lines. 

Support marketing and public relations efforts aimed at community physician relationships and better patient care opportunities. 

Identify community physicians to provide lectures, write articles and give interviews/testimonials. 

Assists management staff in resolving identified problems. 

Establish a database to document sales calls and discussion information. 

Track issue resolution and ensure timely solutions and execution of improvements. 

Produce reports to identify and recruit splitters most likely to shift share. 

Analyze volume trends and referrals patterns. 

Organize and implement specific outreach activities. 

Arrange resources, programs and services for community affiliates and their staff. 

Promote Dr. Connect, virtual visits and e-Cleveland Clinic. 

Arrange breakfast, lunch or dinner meetings and yearly holiday gifts. 

Identify market trends relative to referral patterns, mergers and acquisitions, new facility planning and building projects. 

Minimum qualifications for the ideal future caregiver include:  

Bachelor's Degree in Business, Marketing, Health Care Administration or related field OR five years of experience in a health care marketing, managed care organization, hospital or physician office setting 

Valid Driver's License (VDL) 

Dependable Transportation 

Knowledge of health care industry, basic Healthcare terminology and physician/hospital relations 

Experience working with physicians and office staff 

Willingness to work hours to accommodate physician and office staff schedules and participate in hospital events 

Ability to travel on a continual basis to visit area physician offices 

Preferred qualifications for the ideal future caregiver include: 

Residence in Indian River County 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

Required travel on a continual basis to visit area physician offices.

This position requires frequent driving, walking, sitting, and standing.

Requires frequent use of phone and computer.

The occupant of this position spends up to 70% of his/her time in an automobile. The potential for exposure to blood-borne pathogens, body fluids or potentially infectious material is minimal to none.

Personal Protective Equipment:

This position requires minimal exposure to infectious wastes such as blood and body fluids in the administrative role.

Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities