Site: Brigham and Women's Faulkner Hospital, Inc.

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

May need to work holidays and weekends.

 

Job Summary

Summary

Obtains blood specimens from patients, in accordance with established procedures, while maintaining a professional, customer sensitive atmosphere.

Responsible for up-front specimen handling and facilitating the workflow in and out of the laboratory, performing various clerical and preprocessing duties, and interacting with others using a variety of communication tools.

Performs pre-analytical phase of specimen preparation and must handle biohazardous and infectious material while following proper safety precautions.

Works cooperatively with all hospital and laboratory staff, and external clients through verbal and written communications in order to resolve problems, exchange information, receive instructions, establish protocols, and process information concerning patient specimens

Responsible for the accurate pre-analytical processing of laboratory specimens and ensuring delivery of those specimens to the appropriate laboratory section.

Includes the handling of biohazardous and infectious material while following proper safety precautions.

Also responsible for assisting client services and technical associates in resolving specimen quality and integrity concerns.

Does this position require Patient Care? Yes

Essential Functions- PATIENT SAFETY
Follows established hospital and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for patients and others to include as appropriate:

1. Demonstrates appropriate hand hygiene. Demonstrates use of two patient identifiers. Demonstrates effective communication “hand offs” between providers, shifts, departments, etc. Demonstrates use of proper precautions including use of appropriate personal protective equipment.

2. Obtains blood specimens from patients, in accordance with established procedures, while maintaining a professional, customer sensitive atmosphere.

3. Is responsible for demonstrating workflow and procedure knowledge with management, co-workers, new employees, inspectors, and visitors.

4. Is responsible to and receives direction from the management team, which may consist of the administrator, coordinator, manager, supervisor, or work unit lead.

5. Attends and participates in classes, meetings, committees, and other continuing education as appropriate to maintain and enhance professional job knowledge and/or job skills.

JOB RESPONSIBILITIES:
1. Verifies that correct specimen and labeling requirements are met for test orders.
2. Correctly and accurately registers and labels tubes as appropriate.
3. Centrifuges and aliquots specimens according to department policy.
4. Sorts, stores, and delivers laboratory specimens by department and specimen requirements,
as appropriate.
5. Works with medical technologists and client services to resolve specimen problems.
6. Answers telephones and provides assistance as needed.

 

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a hospital Laboratory 3-5 years preferred Internship or equivalent 0-1 year required Knowledge, Skills and Abilities - Staff adheres to all I C.A.R.E. Standards. - Must demonstrate annual CAP competencies in any area that they work.

 

Additional Job Details (if applicable)

Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

 

Remote Type

Onsite

 

Work Location

1133 Centre Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Evening (United States of America)

 

EEO Statement:

Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.