Maitland, Florida, United States
21 hours ago
Pharmacy Technician Specialist

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : M-F, Full Time, Daytime hours, No weekends, no Holidays, 40hours/wk

The community youll be caring for:

Hybrid Remote- Seven available positions for Pharmacy Controlled Substance Diversion Prevention Analysts. (Our team primarily works remotely from Central Florida with an in-person requirement once per week our office address is 602 Courtland St. Orlando, FL 32804

The role youll contribute:

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Performs duties necessary for the effective daily operation of all department services and programs. Functions with a significant level of responsibility, autonomy and expertise under administrative supervision of pharmacy management personnel. Work to meet highly specialized pharmacy business need in programs such as Diversion Prevention, Automated Dispensing Machine Support, Informatics, Medication History, or Investigational Drugs.

The value youll bring to the team:

Team member will receive company issued equipment (laptop, screens, keyboard/mouse, etc.) for office and work from home station

Join a High-Performing Team Committed to Excellence Be part of a passionate group of professionals dedicated to quality, safety, and integrity in every detail.

Leverage Your Analytical Skills Use Excel daily to track trends, analyze data, and support critical decision-making that protects our patients and community.

Protect What Matters Most Play a key role in preventing drug diversion and ensuring the safety of patients, staff, and the surrounding community.

Be the Eyes Behind the Data Monitor Pyxis reports and medication movement to uncover anomalies and support a culture of accountability and transparency.

Collaborate Across Disciplines Engage with nursing, pharmacy, security, and executive leadership in a highly collaborative environment

Pharmacy Operations

Maintains knowledge of the operational functions:

o Central operations

o Sterile and hazardous medications compounding

o Decentral operations

o Controlled substances

Provides support in the appropriate utilization of medication automation, technology, and computer systems. Maintains expertise in electronic medical records processed and accurately interprets records

Maintains proficiency, supports the management of and actively provides coverage for applicable technician specialty position provided by Diversion Prevention Analyst, Automated Dispensing Machine (ADM) Support Specialist, Informatics Specialist, Medication History Specialist, Investigational Drug Specialist or other specialist positions. Follow specific function requirements and competencies listed in this job description for each specialty area

Pharmacy Practice

Facilitates medication safety practices by identifying and reporting potential medication errors such as look-alike sound-alike medications

Prepares and delivers accurate, safe and timely medication

Effectively collaborates with other hospital departments and strategic business unit leaders to advance patient care services and pharmacy programs

Teamwork and Inter-Professional Collaboration

Presents to assigned areas on time and ready to work and does not exhibit unscheduled absenteeism

Supports continuity between shifts, among pharmacy staff assignments, and across pharmacy practice areas

Works effectively with all members of the healthcare team to ensure the best outcome for the patient

Demonstrates sensitivity to the perspective of the patient, caregiver, or health care colleague in all communications

Actively supports teammates (pharmacists, technicians, managers)

Uses effective negotiation skills to resolve conflicts

Consults with and assists pharmacy managers and pharmacists with compliance and auditing

Teaching, Training, Precepting, and Mentorship

Mentors new staff and assists with training

Develops and maintains quality training opportunities and relationships for teaching and precepting

Supports pharmacy residency and student experiences, if applicable

Demonstrates desire and aptitude for instructing, modeling, and coaching others

Serves as a consultant to supervisors and administrators to provide education resources in technician specialty areas

Quality Improvement, Regulatory Compliance, and Accreditation

Supports and participates in medicationuse process improvements led by colleagues and peers

Supports regulatory compliance initiatives and supports institutional accreditation processes

Identifies practice-related and quality issues which require evaluation

Identifies and reports short and long-term obstacles to patient care, medication safety, regulatory compliance, or stewardship or resources

Professional Activities and Practice Advancements

Maintains a commitment to pharmacy practice by supporting improvements in and contributions to pharmacy practice

Leadership and Organizational Involvement

Participates in departmental meetings

Participates in departmental educational activities

Supports practice advancement initiatives, clinical research projects, and stewardship initiatives led by colleagues and peers

Participates in shared governance committee(s), if applicable

Develops leadership qualities and skills

Performs other duties as assigned

Specialty Competency Requirements:

Diversion Prevention Analyst:

Working knowledge of Drug Enforcement Agency (DEA) code of federal regulations and State Board of Pharmacy regulations on controlled substances

Perform regular review of multiple data sources (including transaction reports for medication cabinets, diversion detection software reports, controlled substance Safe, inventories, medical records, and purchase data) to identify drug diversion activities

Perform inventory audits, monitoring of discrepancy dashboards, discrepancy assessment and research, compare report and controlled substance safe open discrepancy report evaluation, and patient specific dispense reconciliation, and controlled substance safe expire bin audits as required

Communicate closely with managers across the institution to investigate suspicious activity

Review discrepancies in controlled substances inventory, in collaboration with Nursing, Anesthesia and Pharmacy personnel

Perform trend analysis and database assessments as it relates to the utilization of controlled substances within the institution

Assist with compliance monitoring and enforcement of internal policies and procedures related to controlled substances and medication management

Assist as required with identification of root causes behind drug mishandling or diversion and the development of corrective and preventive actions, process improvements and education to address them

Automated Dispensing Cabinet (ADC) Support Specialist:

Demonstrate expert knowledge on the current ADC system for maintenance, trouble shooting, initial builds, and medication additions or changes

Perform periodic optimization of ADC areas to reduce pharmaceutical waste and maintain quality of the ADC

Lead ADC projects as assigned, providing support and education to physicians, nurses, anesthesia providers, and pharmacy staff

Manage ADC maintenance issues and emergencies, and provides on-site support and customer service

Provide ADC training to new employees during the onboarding process and continued education and feedback to pharmacy staff on all ADC functions

Perform audits for ADC errors or deviations in pharmacy policies and procedures and report to management

Act as a liaison for ADC support to other hospital campuses across the system

Maintain relationship and communicates with the ADC vendor

Informatics Specialist:

Perform advanced analysis on data set (pivot tables, formulas, filtering, charts)

Create and run basic data queries in Pharmacy IT platforms such as Business Intelligence platforms, Inventory Management software, Repackaging software, and/or RFID technology

Provide training and support on all technology platforms used in pharmacy department

Provide actionable optimization data to allow for end users to improve their efficiency and that of the technology

Manage projects involving technology in operations and supply chain

Build and maintain medications in various technology systems with second check by pharmacist

Act as informatics ambassador to hospital facilities across the system to connect with department customers and identify high impact work

Triage and prioritize emergency and maintenance issues related to pharmacy technology

Medication History Specialist:

Demonstrate exceptional knowledge and competency with respect to the role of medication history technician as well as a thorough understanding of the subsequent activities required of the pharmacist in the medication reconciliation process

Act as Medication History ambassador to hospital facilities across the system to connect with department customers and identify high impact process improvements

Triage workload and workflow issues across multiple facilities to optimize use of labor

Build and/or maintain database and metrics for the collection of medication history and completion of medication reconciliation

Provide training to new personnel in the department regarding medication history and medication reconciliation workflow

Investigational Drug Specialist

Maintain Research Ethics and Compliance Training certification in the following:

o Biomedical Research

o Good Clinical Practice

o Health Information Privacy and Security (HIPS)

Prepare oral and intravenous investigational products in accordance with investigational protocol procedures

Maintain confidential information and assists in the record keeping related to clinical trials required by the research protocols, including investigational product storage requirements.

Manage the clinical investigational drug inventory, both physical and Investigational Drug Software.

Provide technical assistance with clinical trial protocols

Utilize multiple web-based programs to access research protocol training programs, order investigational product, and verify receipt and disposition of investigational product

Provide research pharmacy training to technician students, pharmacy students, and pharmacy residents, if applicable

Communicate with and provides support to external research study sponsors and monitors, and internal research study coordinators and regulatory staff

Participate in Site Initiation Visits (SIVs) and all follow-up research study monitoring visits, if applicable

Qualifications

The expertise and experiences you'll need to succeed:

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

High school or equivalent

Three years of hospital pharmacy experience

REQUIRED:

Applicable State Pharmacy Technician Registration (RPT) REQUIRED

Current certification from Nationally recognized Board/Association, if applicable per state legislation

Sterile Compounding Certification, if applicable per state legislation

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Pharmacy

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 25028741

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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