We are seeking a dedicated Pharmacy Technician to join our dynamic team. In this role, you will play a crucial part in ensuring our patients receive the best possible care by effectively managing insurance communications, processing pharmacy claims, and assisting with various projects.
ResponsibilitiesRecognize and effectively communicate about different types of insurance and their appropriate usage.Enter all communication and documentation in the Biologics Management Information System (MIS).Assist with projects such as yearly reverification.Communicate with patients to gather necessary insurance information.Triage prescriptions to preferred pharmacies or HUB providers when Biologics cannot serve the patient.Appropriately process pharmacy claims in Biologics MIS.Recognize and understand pharmacy claim responses.Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.Manage and reply to internal written communications and requests received via chat or email.Perform other related duties as assigned.
Essential SkillsCertified Pharmacy Technician (CPhT) certification.Strong customer service skills.Experience with prior authorizations.Proficiency in data entry.Experience in a retail pharmacy or call center environment.
Additional Skills & Qualifications1+ years of related experience required.Minimum of an associate degree or equivalent experience.3+ years of related experience preferred.
Work Environment
This is an onsite position located in Cary, NC. The work schedule is Monday through Friday, with shifts ranging from 9am-6pm, 10am-7pm, and 11am-8pm EST. The office environment is collaborative and does not involve direct patient contact. The company is closed for major holidays and weekends. Working here offers the opportunity to be part of a rapidly growing, large specialty pharmacy focused on simplifying medication access and delivering personalized care.
Job Type & Location
This is a Contract to Hire position based out of Cary, North Carolina.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cary,NC.
Application Deadline
This position is anticipated to close on Sep 25, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.