Job Description
Join a dynamic team in a rapidly growing specialty pharmacy environment, where you'll play an essential role in ensuring accurate and efficient medication access for patients. Our mission is to simplify access to medication and deliver personalized care for the best possible outcomes.
ResponsibilitiesReview contents of referral to ensure complete and accurate information has been received.Create a patient profile from a scanned or faxed image by entering correct patient and provider information.Conduct an initial check of prescriptions to ensure clinical accuracy for processing.Communicate with providers regarding referral status, prescription clarification, missing information, or patient concerns.Update concise progress notes to ensure other roles within the workflow can quickly assess the status of the referral.Enter new provider information, such as the National Provider Identifier, accurately into the system.Perform other duties as assigned.Essential SkillsPharmacy Technician Certification (CPhT) required and must be in good standing.2+ years of pharmacy operation experience preferred.Current registration with NC Board of Pharmacy (NCBOP) required.Proficient in data entry and call center operations.Excellent organizational and time management skills.Competence in basic computer skills.Multi-task oriented and detail-oriented.Ability to effectively work with people.High School Diploma required.Additional Skills & QualificationsHealthcare experience preferred.Flexible and adaptable to a changing environment.Work Environment
This position is based in a call center environment with no direct patient contact, all communication is conducted over the phone. The work schedule is Monday through Friday, 8am to 8pm EST, with weekends off. Major holidays are observed. Initially, all work will be onsite from 9am to 6pm during the reverification period, transitioning to a potential hybrid schedule if the position becomes permanent.
Job Type & Location
This is a Contract position based out of Cary, North Carolina.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cary,NC.
Application Deadline
This position is anticipated to close on Sep 5, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.