Job Description
Under both direct and indirect supervision, the Pharmacy Technician is responsible for patient communication concerning therapy progress, physician follow-up, medication profile updates, and obtaining inventory from the patient to facilitate proper order refills. The role involves assisting the pharmacist in acquiring laboratory values for review.
ResponsibilitiesMaintain team schedule for patient follow-up and refill assessments, as well as deliveries.Participate in daily team huddles to prioritize and coordinate the processing, compounding, and delivery of supplies/orders.Communicate with patients to review inventory for proper refilling of existing orders and anticipate patient care or supply needs.Report identified non-compliance, process orders, print labels and packing lists in a timely manner.Ensure timely and appropriate documentation in progress notes.Communicate effectively with patients, caregivers, and clinicians involved in patient care to discuss progress and document in progress notes.Forward all concerns and clinical questions to the team pharmacist.Coordinate with the Warehouse Coordinator to ensure adequate supplies and timely deliveries for patient needs.Update patient medication profiles in EMR and present them to the team pharmacist for review.Follow up with physician's office as appropriate within the scope of practice.Notify the Reimbursement team of patient hospitalizations, prescription changes, and changes in patient status.Assist pharmacists in obtaining laboratory values and forward them to the ordering physician. Enter lab values into EMR as appropriate.Provide delivery representatives with patient pick-up forms and assist with scheduling equipment and medical waste pick-up.Perform all other duties assigned by the Supervisor/Manager.Understand confidentiality concerning proprietary information and patient/client care, complying with federal and state laws regarding PHI and EPHI, and adhering to HIPAA guidelines.Essential SkillsCustomer service experience.Pharmacy technician license with a minimum of 6 months of experience.VA license required.2+ years of computer data entry experience.Proficiency in Microsoft Word, Excel, and PowerPoint.Exceptional verbal and written communication skills.Strong interpersonal skills.Strong organizational and process skills.Additional Skills & QualificationsAbility to work well under pressure, meet timelines, and complete assigned projects.Strong critical thinking and problem-solving skills.Proven performance history in a related field.Exceptional attention to detail and demonstrated results.Exceptional track record of customer satisfaction.Working knowledge of Home Infusion, Specialty Infusion, and Durable Medical Equipment (DME).Experience with prior authorization, retail pharmacy, fulfillment, and inventory.Work Environment
This position operates in a Closed Door Pharmacy setting with home infusion. Work hours are from 8:30am to 6pm, featuring an 8-hour shift starting between 8:30am to 9:30am. The role offers room for growth and advancement without patient-facing responsibilities.
Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chantilly,VA.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.