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Job Summary

This Pharmacy Technician position will focus primarily on supporting the transplant care team through direct coordination of medication-related needs for transplant patients. The technician will work closely with the transplant interdisciplinary team and the Taubman Pharmacy staff to streamline the discharge process and ensure timely medication delivery. 

Pharmacy Technician, Transitions of Care- Transplant and Meds to Beds duties include:

Collaborate with the transplant clinical team and specialty patient financial counselors to identify upcoming discharges and proactively manage medication needs for solid organ transplant patients.Communicate with the Taubman Pharmacy team to ensure transplant discharge medications are filled, verified, and ready for patients on the day of discharge.Coordinate deliveries for transplant medications to ensure timely arrival and proper handoff to patients or care teams.Monitor and coordinate any changes to discharge plans within 2 hours of a scheduled delivery, ensuring timely updates to the Taubman pharmacy and delivery teams to prevent delays or errors.Assist with Meds to Beds technician staffing coverage as needed to support overall discharge operations. This may include processing, billing, and coordinating prescription deliveries for Taubman patients scheduled for discharge and assigned for Meds to Beds delivery.Provide backup coverage and support for other transitions of care pharmacy technicians as needed.Collect data to determine process and outcomes measures of program.Assist with problem solving and process improvements relevant to the program.Collaborate with nursing, social work, providers, pharmacists, and others to optimize patient care. Other duties and projects assigned by supervisor to facilitate safe and efficient medication-related transitions of care.Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the worlds most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day2:1 Match on retirement savingsGenerous PTO programState of the Art technologyComplimentary access to continuing education (CE) credits via American Society of Health-System Pharmacist (ASHP)Reimbursement for Membership in the Southeast Michigan Society of Health System Pharmacists (SMSHP)Required Qualifications*

High school diploma or an equivalent combination of education and experience is necessary. Ability to follow oral and written instructions, prioritize with accuracy and dependability. Fluency in reading, writing and speaking English. Strong communication skills, professionalism, ability to work well with members of an interdisciplinary team, and ability to provide service excellence are also required. Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements. Ability to follow oral and written instructions, prioritize with accuracy and dependability: Fluency in reading, writing and speaking English.

Pharmacy Technician Associate:

High School Diploma or equivalent combination of education and experienceValid Michigan Pharmacy Technician License on or before hire date, verifiable through the State of Michigan Department of Licensing and Regulatory AffairsProficient communication, computer and basic mathematic skills are necessary.Must be able to prioritize with accuracy and dependability.

Pharmacy Technician Intermediate: 

High School Diploma or equivalent combination of education and experience.Valid Michigan Pharmacy Technician License on or before hire date, verifiable through the State of Michigan Department of Licensing and Regulatory Affairs.One or more years of relevant pharmacy practice or equivalent experience is necessary.Proficient communication, computer and basic mathematic skills are necessary.Must be able to prioritize with accuracy and dependability

Pharmacy Technician Senior:

High School Diploma or equivalent combination of education and experienceValid Michigan Pharmacy Technician License on or before hire date, verifiable through the State of Michigan Department of Licensing and Regulatory AffairsTwo or more years of relevant pharmacy practice or equivalent experience is necessary.Proficient communication, computer and basic mathematic skills are necessary.Must be able to prioritize with accuracy and dependabilityDesired Qualifications*At least one year technician experience in an outpatient pharmacy setting and completion of a Pharmacy Technician training program is highly desirable. Demonstrated record of excellence with direct patient interaction, collaboration with an interdisciplinary team, insurance claim adjudication, prior authorization facilitation, and prescription processing in a retail pharmacy setting is also highly desired.Licensure & Certification

The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Please visit the Michigan LARA website for more information about Pharmacy Technician licensing: http://www.michigan.gov/lara/0,4601,7-154-72600_72603_27529_27548-340669--,00.html

Work Schedule

This is a hybrid, day shift position, Monday- Friday. 

This position will be required to work on-site at the Taubman Ambulatory Care Pharmacy at least one day per week, based on the scheduling needs of the Meds to Beds and transplant teams, in support of discharge coordination and in-person collaboration.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Upon applying for this position, you will be sent an invitation within two business days to complete an online pre-employment assessment. To ensure you receive this invitation, please add [email protected] as a secure email sender in your Contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have previously completed the assessment, you will not receive email/be asked to complete it again.)

For more information about the UMHS Department of Pharmacy Services, see our annual report at https://www.medicine.umich.edu/dept/pharmacy/pharmacy-annual-report

Union Affiliation

This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professions (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.