**Job Description:** + Receiving and triaging inbound phone calls. + Receiving and completing scheduling calls via dialer or outbound queues. + Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary. + Contacting physicians for missing or required information. + Processes document intake queue for pharmacy technician processing. + Prepares shipping materials for packing stations + Performs other related duties as assigned by management. **QUALIFICATIONS:** + High school diploma, general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience **Computer skills preferred:** + Microsoft Office (Word, Excel, PowerPoint, Office, Teams) + Good communication skills, both written & verbal, preferred. This department will never have a remote option. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.