Basic Job Functions: 

An experienced Risk Consultant is expected to conduct a specified number of inspections each month at a high level of proficiency and with less managerial oversight. This role requires balancing productivity with adherence to time service and product quality measurements.  The role serves as an experienced technical resource for our underwriting team on a variety of personal security, loss prevention and collections management issues. This expertise is conveyed to our policyholders and agents on-site and through successful execution of our consultative risk engineering and personalized reporting after each visit. 

 

Core Responsibilities: 

The core responsibilities of the experienced Risk Consultant role are to provide accurate replacement costs, analyze risk acceptability, make clear and feasible recommendations, and market the Chubb differences to our PRS clients. In this role, you are to help acquire and retain quality accounts that contribute to the division's profitability. Primary focus of the role is on the following: 

Conduct in home inspections at higher value levels to determine accurate replacement costs, analyze risk acceptability, identify potential loss producing problems and identify reasonable loss mitigating solutions  Create risk inspection reports for use by underwriters, agents, and clients  Be proficient at articulating Chubb’s competitive advantages to clients and identify the need for additional insurance coverage based on the client’s possessions and lifestyle  Cultivate relationships with clients to learn more about their needs, as well as to effectively market Chubb products and to promote the inspection process as a demonstration of Chubb’s commitment to superior service  Provide timely and flexible calendar availability in collaboration with scheduling coordinators to meet client service requirements  Understand risk characteristics inherent in the territory and assist in training of less experienced team members through joint travel and report reviews  Willingness to participate and deliver results on special projects/initiatives while continuing to meet performance goals  Actively participates in team meetings and educational opportunities  Travel on as needed basis including occasional overnight travel  Must live within a 50-mile radius of where majority of field work is conducted 

Required Skills: 

Advanced written and oral communication skills  Demonstrates advancement of technical skills and increasing levels of authority  Effectively represents Risk Consulting during agency visits and marketing events  Ability to work under deadlines while managing multiple priorities  Effective time management skills, able to prioritize and manage inspection workloads, including flexible considerations for key accounts   Demonstrates advanced technical acumen in identifying diverse types and styles of construction, protection and unique features found in residential homes  Delivers exceptional service to internal and external customers  Work both independently and within a team environment using multiple internal and external resources appropriately, effectively, efficiently, and collaboratively  Highly disciplined and self-motivation  Adept at problem-solving  Proficiency in Microsoft Word, Adobe Acrobat, Microsoft Excel, and PowerPoint with working knowledge of SharePoint and computer assisted drawing programs 

 

Educational & Experiential Requirements: 

Bachelor’s degree with demonstrated abilities in math, written/oral communication, and organizational skills. Experience in architecture, claims, construction, or real estate inspection/appraising a plus   Minimum of 4 years' experience within the Chubb Risk Consulting role or equivalent Industry experience in a related discipline  Experience interacting directly with customers and/or insurance agents