ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramPaid Parental LeaveGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance, because that’s important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

We currently have an opportunity for Customer Service Representative & receptionist to join our Personal Lines team in our Belle Chasse, LA office. The selected employee will assist Advisors with the processing of new business and account managers with the processing and servicing of all personal lines accounts in accordance with the practices, policies and procedures of the Company.  In addition will serve as the receptionist for the office, answering phones, greeting customers, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answering phones

Prepare Automobile ID cards, declaration pages, lost policy release forms, summaries of insurance, schedules of insurance, etc.Review retrieved carrier website documentation.Process renewals, endorsements; this includes attaching policies in EPIC, mailing insureds and mortgagee copies. Checking documents for accuracy.Invoice policies and endorsementsProvide support as needed to account managersBack-up receptionist as neededOther responsibilities as assigned by the managerOpen reception area and office by the required office opening time each day and closes the reception area at the end of the dayPresent a friendly, professional demeanor at all timesAnswer incoming telephone calls, forward calls, deliver messages, mail and faxes to appropriate personnel or department in a friendly and professional mannerAnswer questions about organization and provide callers with address, directions, and other information as requiredWelcome on-site visitors, determines nature of business, and announce visitors to appropriate personnelReceive, sort, date stamp, and route mail or packages to appropriate personnel, scan all mail into system and distribute appropriatelyWill organize outgoing mail, separating mail to insurance carriers, other offices, and prepare for pickupMay order, receive, and maintain office supplies, coordinate maintenance of office equipment with vendors

REQUIREMENTS:

High School diploma or GED (AA or college attendance desired)Previous work experience (preferably with an insurance, financial services or professional services company) is preferredLouisiana license required within 90 days of employmentDemonstrated verbal and written communication skillsComputer proficiency: Microsoft Office Suite, Outlook, etc.Ability to work in a fast-paced, team-oriented environmentDemonstrated attention to detailStrong customer service skills

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.