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Job Description
Place of Assignment:
DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City
Place of Examination
and Interview:
DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City
ADMINISTRATIVE OFFICER II
(HUMAN RESOURCE MANAGEMENT OFFICER I)
Item Number
:
OSEC-DSWDB-ADOF2-5-2015
Compensation
:
SG 11 (Php 30,024.00)
Place of Assignment
:
Human Resource Management and Development Service
CSC-PRESCRIBED QUALIFICATION STANDARDS
Education
:
Bachelor's degree relevant to the job
Training
:
None required
Experience
:
None required
Eligibility
:
Career Service (Professional)/ Second (2nd) Level Eligibility
PREFERRED QUALIFICATION STANDARDS
Education
:
Graduate of Bachelor’s degree preferably in Public Administration, Human Resource Management and Development, Industrial Relations, Paralegal, and other relevant social sciences courses
Training
:
At least 4 hours of training on human resource management and development particularly along employee relations, grievance machinery, conflict resolution, employee conduct and discipline, or paralegal
Experience
:
At least 1 year of relevant experience involving human resource management and development particularly along employee relations, handling workplace conflicts, management of complaints and grievances, or paralegal
Eligibility
:
Career Service (Professional)/Second Level Eligibility
JOB DESCRIPTION
Under general supervision and with some latitude for the exercise of independent judgment, performs somewhat difficult responsible professional work requiring training, moderate experience and a broad knowledge of employee relations and handling workplace conflicts, complaints and grievances.
Functions and Responsibilities:
1. 1. Receive, assess and monitor the resolution of HR-related complaints and grievances against erring personnel and act as Hotline 8888 and CSC CCB focal person;
2. Serve as Secretariat for the Grievance Committee and Technical Working Group for Alternative Dispute Resolution, Fact-Finding Investigations Committee, etc.:
a. Draft notices/agenda and prepare other relevant documents (Special Orders, memorandum, etc.) to inform the members on the details of the meetings;
b. Document the meetings and/or other activities of the Committee to highlight the major agreements and/or forward actions that must be undertaken;
c. Develop internal rules of engagement/terms of reference; resolutions and appropriate policies as agreed by the body;
d. Monitor agreements and commitments of the body.
3. Implement mechanisms and advocacies to promote employee discipline/ conduct in the Department;
4. Coordinate with the concerned offices and oversight agencies for matters pertaining to HR-related complaints and grievances;
5. Maintain an updated database on HR-related complaints and grievances; and
6. Perform other related tasks in the section and/or division, as may be assigned.
Job Outputs:
1. Project Proposals
2. Technical Reports i.e. narrative, accomplishment
3. Minutes of Meeting/ Summary of Agreements
4. Special Orders
5. Resolutions
6. Memoranda/ Letters and other correspondences
7. IEC materials
8. Database
CRITERIA FOR EVALUATION
Education
:
25\%
Training
:
10\%
Experience
:
25\%
Written Examination
:
25\%
IQT
:
10\%
Technical Exam
:
15\%
Interview
:
10\%
Performance Review
:
5\%
Total
:
100\%
Initial Shortlisting
:
Obtain 75\% of the maximum total score or 45 points in
Education, Training, and Experience (ETE)
Final Shortlisting
:
Top five (5) highest rating but overall rating
should not be less than 80\%
APPLY NOW
Fill out the Job Application Form (JAF) and upload your complete requirements in a combined Portable Document Format (PDF) not exceeding 100 MB on or before August 15, 2025 by accessing this link:
https://forms.gle/gi6RPjt4YwHpecKj7
Application Requirements:
1. Application Letter stating the desired position, item number/code, and office/bureau/service/unit addressed to Director Jennifer M. Rizo, Director IV of Human Resource Management and Development Service; Please note that wrong or lacking information thereof shall render the application void.
2. Duly accomplished, subscribed and sworn/notarized Personal Data Sheet (PDS) with a recent passport-size picture and thumb mark and Work Experience Sheet. You may download these forms through this link: https://csc.gov.ph/downloads/category/223-csc-form-212-revised-2017-personal-data-sheet. PDS with incomplete information, as well as thumbmark, shall be considered invalid.
3. Authenticated or Photocopy of Transcript of Record or Diploma; PDS with incomplete information, as well as thumbmark, shall be considered invalid.
4. Authenticated or photocopy of Transcript of Record or Certificate of Grades for Master’s Degree/Units earned, if applicable;
5. Photocopy of relevant Training/Seminar Certificates;
6. Certificate/s of Employment (COE) - required for work experiences acquired outside DSWD Central Office.
7. Copy of Special Order or Certification indicating the supervisory/management experience/functions signed by the HRMO or any authorized representative (for Division Chief positions only or as may applicable);
8. Copies of Appropriate Eligibility:
For RA 1080 Eligible (RSWs and/or other board passers only):
- photocopy of RA1080 rating /Verified Eligibility: https://online.prc.gov.ph/verification
- photocopy of valid PRC ID
For BAR Passers only:
- photocopy of BAR rating / Verified Eligibility - https://sc.judiciary.gov.ph/lawyers-list-2/
- photocopy of valid IBP / BAR ID
For CSC Passers only:
- photocopy of CSC rating / Verified Eligibility - https://csevs.csc.gov.ph/user/eligibility
9. Performance Rating in the last rating period or its equivalent, as may be applicable.
Note:
(i) For those applicants from the public sector vying for promotion, a performance rating is required.
(ii) For internal (including COS workers) and external applicants from the public sector: Latest and duly approved Individual Performance Commitment and Review Form (IPCRF).
(iii) External applicants from private sectors: In the absence of performance rating, you may use the Certificate of Performance Rating from your most recent employer. You may access the form through this link: https://drive.google.com/file/d/1t9EyqTanPZBLfjQ9W5AKsNqfFg2ewAXG/view?usp=drive\_link.
Reminders:
• In the event that you are able to proceed in the examination and panel interview, you will be required to submit the Valid NBI Clearance before the CO-HRMPSB deliberation for validation.
• Files should be in a PDF and must not be compressed into archive file formats such as RAR or ZIP.
• If applying for multiple positions, find the appropriate JAF for the position/s and submit separate applications/documents for each.
• Requests for extension of submission and application with incomplete documents will not be entertained.
• All communications pertaining to your application will be sent via email.
Step-by-Step Guide in Applying for DSWD Job Vacancies:
https://drive.google.com/file/d/1snhMP3j3NSDIxblCg0wDNyUmoDAlucqY/view?usp=share\_link
EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE
All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.
DATA PRIVACY POLICY
All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines’ General Disposition Schedule.
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