Job ID: 202418 
Required Travel :Minimal 
Managerial - No 
Location: :Mexico-Guadalajara (AM) 

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.

What will your job look like? Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable.Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners

KEY RESPONSIBILITIES

 7-8 years’ experience in NF testing/SW development.In depth knowledge of testing and automation tools.Telecommunication experience/knowledge.Amdocs business and cross-portfolio knowledge – an advantage.All you need is... Oversees and executes test processes, determines the proper prioritization of testing activities, and ensures integrative work and full coverage of test scenarios in accordance with plans and observations from concurrent testing activities. Develops and implements NF automation procedures and tools. Collects and analyzes system behavioral results using both developed and off-the-shelf tools. Creates and defines test execution plans, as well as non-functional requirements for mitigating technical risks (e.g., executing required tests, defining required NFT tool use, development or acquisition, test environment requirements, and other appropriate mitigation and contingency activities).Knowledge and extensive experience (7+ years) in tools like LoadRunner, JMeter, Dynatrace, AppDynamics, Splunk, Grafana, Prometheus.Proficiency in Development language like Java or Python for automation tasksGood understanding of SQL, Kubernetes Platform, AWS and Azure.  Designs and reviews test solutions and scenarios. Develops NF scripts and automation utilities to be implemented and executed in alignment with the scope determined during test planning, leveraging knowledge and a broad understanding of E2E business processes and requirements. Selects and applies appropriate structural design techniques to ensure that tests provide an adequate level of confidence and optimization. The tests are to be based on code and aligned with version requirements, customer needs/use, and design scope.  Works closely with his/her technical peers (e.g., developers, architects, operations engineers) to identify potential areas of technical risks (e.g., performance, operability, configuration, reliability, stability, scalability, etc. ), bottlenecks and inefficiencies. Conducts expert interviews, engaging in brainstorming and leveraging current and past experiences. Calls attention to and focuses on incident assessments. Works closely with peers and managers to resolve technical queries/sticky points and ensures RCA for all problems in his/her area of ownership. Acts as the technical interface with other teams to resolve issues and to communicate conclusions and recommendations. Provides recommendations for resolution of issues and proposes improvements to the NF aspects of code, system optimization, best sizing, and architecture (e.g., introducing specific types of test automation, contributing to the selection of appropriate tools to automate technical testing tasks).Ensures that product documentation, testware and work products used in testing activities are of the highest quality to ensure traceability, correctness and compliance with product requirements and specifications, internal standards, and clients' needs. Provides recommendations and formulas for tuning and sizing as well as for architecture-related decisions. Maintains and enhances the professional and business relationship with the client/internal customers. Effectively participates in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing a technical perspective. Provides professional and technical support to team members and keeps them informed of assignment/project status. Mentors new team members.
 Why you will love this job: The chance to serve as a specialist in software and technology.You will take an active role in technical mentoring within the team.We provide stellar benefits from health to dental to paid time off and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce