PERFORMANCE IMPROVEMENT ANALYST - 60059406 Date: Aug 21, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 859357 Agency: Children and Families Working Title: PERFORMANCE IMPROVEMENT ANALYST - 60059406 Pay Plan: Career Service Position Number: 60059406 Salary: 55,000 - $65,000 /yr Posting Closing Date: 09/03/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) PERFORMANCE IMPROVEMENT SPECIALIST - 60059406 Department of Children and Families Office of Quality and Innovation Open Competitive Anticipated Salary: $55,000 - $65,000 /yr (Career Service) Salary: Based on qualifications and experience. Current employees will be compensated in accordance with the DCF salary policy. Preference will be given to candidates in Leon County. **This is not a remote position. The selected candidate must work from a DCF office.** **This position requires occasional (20% - 30%) statewide travel.** What YOU will do: The Department of Children and Families’ Office of Quality and Innovation serves as the catalyst for ensuring high levels of performance across the state to support a strong workforce and positive outcomes for Florida families. The Performance Improvement Analyst plays a key role in improving the quality-of-service delivery through structured improvement activities designed to ensure that the Department is providing optimal service to our customers, both internal and external. The Performance Improvement Specialist will have the opportunity to help improve organizational quality, working with internal staff and external partners to develop, implement, and monitor improvement strategies aligned with state and federal goals. How YOU will make an impact: Leading or supporting performance improvement projects and initiatives across social service programs utilizing DMAIC, PDCA, or other strategies. + Analyzing program and performance data to identify trends, root causes, and areas for improvement, and sharing that information to encourage improvement initiatives. + Collaborating with program staff to develop performance metrics, dashboards, and monitoring tools. + Preparing detailed reports and presentations for internal and external stakeholders. + Assisting in developing and implementing program improvement and/or corrective action plans in response to monitoring, reviews, or performance challenges. + Support organizational learning by promoting best practices and training staff on improvement methods. Qualifications: + Bachelor's degree or four years of experience in social services preferred; + Three or more years of experience in program evaluation, performance improvement, quality assurance, or a related area; + Six Sigma Green Belt required; Black Belt preferred; + Ability to use advanced data tools such as Excel, Power BI, or statistical software; + Excellent communication and collaboration skills, including a high degree of emotional intelligence and proficiency in written and verbal communication; Knowledge. Skills, and Abilities: Systems Thinking: Ability to understand how units within the Quality Office interconnect to drive improved client outcomes. Facilitation Skills: Ability to lead group discussions, meetings, and decision-making processes effectively, encouraging participation and managing the collection of information. Data-Driven Decision Making: Skill in interpreting data to influence strategy, improve performance, and guide analysis. Communication: Ability to simplify complex information into clear, actionable insights. Collaboration: Talent for identifying the right stakeholders, fostering cross-functional cooperation, and leading through influence—even without direct authority. Professionalism and Integrity: Commitment to DCF's mission and values, coupled with enthusiasm for celebrating team successes Detail-oriented and able to thrive in a fast-paced, agile work environment. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32303 GAINESVILLE, FL, US, 32653 CHATTAHOOCHEE, FL, US, 32324 HOLT, FL, US, 32564 LAKELAND, FL, US, 33813 MIDWAY, FL, US, 32343 PORT RICHEY, FL, US, 34668 OCALA, FL, US, 34475 PLANT CITY, FL, US, 33560 DEFUNIAK SPRINGS, FL, US, 32435 GULF BREEZE, FL, US, 32561 NORTH MIAMI BEACH, FL, US, 33179 HUDSON, FL, US, 34667 DEERFIELD BEACH, FL, US, 33441 DUNEDIN, FL, US, 34698 JUPITER, FL, US, 33458 EAST PALATKA, FL, US, 32131 JACKSONVILLE, FL, US, 32207 FORT PIERCE, FL, US, 34951 BOWLING GREEN, FL, US, 33834 FORT WHITE, FL, US, 32038 BRISTOL, FL, US, 32321 FL, US, 32439 DELRAY BEACH, FL, US, 33445 PORT CHARLOTTE, FL, US, 33980 MIAMI, FL, US, 33126 ESTERO, FL, US, 33928 SAINT PETERSBURG, FL, US, 33712 GLEN ST MARY, FL, US, 32040 CORAL GABLES, FL, US, 33156 TALLAHASSEE, FL, US, 32399 LEE, FL, US, 32059 KISSIMMEE, FL, US, 34744 REDDICK, FL, US, 32686 CLEARWATER, FL, US, 33755 CRAWFORDVILLE, FL, US, 32327 MARIANNA, FL, US, 32447 LARGO, FL, US, 33773 OKEECHOBEE, FL, US, 34972 DAYTONA BEACH, FL, US, 32118 MICANOPY, FL, US, 32667 CRESTVIEW, FL, US, 32536 BRADENTON, FL, US, 34212 HAVANA, FL, US, 32333 CLEARWATER, FL, US, 34620 JACKSONVILLE, FL, US, 32212 BOCA GRANDE, FL, US, 33921 NAPLES, FL, US, 31112 FL, US, 32591 PONTE VEDRA, FL, US, 32081 TAMPA, FL, US, 33604 ST AUGUSTINE, FL, US, 32084 CLEWISTON, FL, US, 34440 SARASOTA, FL, US, 34233 PERRY, FL, US, 32348 MELBOURNE, FL, US, 32934 FORT MYERS, FL, US, 33913 CANAL POINT, FL, US, 33438 HIALEAH, FL, US, 33016 EDGEWATER, FL, US, 32141 QUINCY, FL, US, 32351 SUNRISE, FL, US, 33323 LAKE BUTLER, FL, US, 32054 MIAMI BEACH, FL, US, 33141 MELBOURNE BEACH, FL, US, 32951 FT LAUDERDALE, FL, US, 33304 Nearest Major Market:Tallahassee