They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company. **What You'll Do - You'll Make the Moment** + Facilitation + Operational Initiatives and System Training support. + Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information and the message. + Facilitating groups in a classroom setting; communicating with diverse groups and individuals. + Ensures the content delivery matches the learners needs. + Ensures the preparedness of classrooms / kitchen facilities for all training sessions. + Oversees the maintenance of training kitchen operations, sanitation, equipment and food ordering processes. + Program Design, Development, Administration and Sustainment + Works in collaboration with other departments to support development, delivery and sustainment of the MIT training program. + Designs, develops, and updates of all MIT guides, LMS content, and job aids. + Completes MIT follow up throughout training. Partners with training stores to ensure MIT experience and performance. + Collaborate with Field Human Resources and other regional support teams to identify opportunities for training improvement. + Communicate and coordinates training program implementation. + Field Support + Works with Manager of Home Office Performance Coaches, Field Performance Coach Manager, and Internal Stakeholders to effectively assist in MIT training development and company initiatives. + Monitor the MIT training program execution in the training stores and assigned stores. + Perform training needs assessment for gaps in performance and develop consistent training solutions that align with business objectives. + Bachelor’s degree or equivalent combination of education and experience + Preferable experience as Cracker Barrel General Manager or Retail Manager; or 3+ years of management experience + Preferable experience working in New Operating Platform (NOP) Cracker Barrel stores + Serve Safe Proctor (preferred) + Ability to establish and maintain effective relationships with all levels of the organization, particularly middle to senior leadership. + Excellent oral and written communication skills + Excellent organization and prioritization skills, ability to meet aggressive timelines. + Proficient at Microsoft Office suite, strong computer skills + Strong decision-making and conceptual thinking + Rounded experience in restaurant and/or retail leadership with proven positive results. + Must be able to travel to stores throughout the company – Spend 15 % of their time in the Field, 85% supporting HO training sessions (facilitation and administration). + This position will require a relocation to the Home Office is not a remote or hybrid role. **Focus on You** We're all about making sure you're taken care of too. Here's what's in it for you: + Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities + Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program + Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development + Culture of Belonging:Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together + Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program + More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! **A Little About Us** Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. **See for yourself. Apply now.** **Cracker Barrel is an equal opportunity employer.** Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. They say you are the company you keep—And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone’s life can feel big—But it’s often the smallest moments that make the deepest impact. We’re all in this together—to make a real difference for our guests, every day. That’s why, at Cracker Barrel, you’re all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more—somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots—always serving up more than a meal. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566. Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.