Performance and Operations Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5057713) Apply  Performance and Operations Specialist Salary $62,337.60 - $96,699.20 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Job Number 26-00437 Agency 400 Health & Human Services – Compliance and Administration Opening Date 08/26/2025 Closing Date 9/5/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Marisa Roseberry - marisa.roseberry@hhs.iowa.gov + Description + Benefits + Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Administration, Bureau of Performance and Operations is seeking a Performance specialist to join our team! If you are highly motivated and thrive on collaborating with others, we want you on our team! This role is charged with conducting performance improvement and planning activities with their team leads for performance management, quality improvement, strategic development and deployment, planning. Responsibilities: This position will work across HHS to support all performance management, quality improvement, and planning efforts. Facilitation skills are a must! Strong project management and oral and written communication skills are also critical for this role. What You’ll Do: + Lead and facilitate quality improvement efforts, including + Advising on the appropriate QI tools and processes + Recommending change management strategies + Guiding team members in developing improvement work plans + Identifying performance measures + And documenting the QI story. + Lead and facilitate performance management meetings, including + Advising on the measures to discuss + Soliciting leadership support + Recommending performance improvement strategies + And monitoring the performance measures. + Create performance management dashboards using PowerBI, Microsoft Excel or other data + visualization tools. + Lead and facilitate plan development meetings, including + Advising on plan creation + Guiding team members in plan development + Providing consultation during implementation and monitoring the plan + And developing a communication strategy for the plan. + Be able to work with multiple teams across the Department + Develop communication plans and products to share progress, inform on processes and + procedures, and train staff. Benefits Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth: + Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and + your family healthy at a low cost with outstanding coverage! + Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to + begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 + days/year). + Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% + and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), + Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to + $75/month). + Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and + dependent care expenses. + Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind. + Employee Assistance Program: Access resources and support through our Employee + Assistance Program for personal and professional challenges. + Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. For additional information on benefits click here. Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator. Background Checks Applicants will be required to complete a background check to be considered for this position. The State of Iowa is an EEO/AA Employer HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD). Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: + Graduation from an accredited four-year college or university with a degree in any field,andexperience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations. + All of the following (a and b): + Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and + A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. + All of the following (a, b, and c): + One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and + A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and + A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience. + Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1. For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/ManagementAnalyst3-00736-90736.pdf) . Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes: Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) . Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority! 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. + Yes - I understand and agree. + No 02 PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq? + No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq + Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq 03 Have you graduated from an accredited college or university with a Bachelor's degree in any field? IF YES - How many years do you have of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations? + No experience in the identified areas + Less than one year of experience in the identified areas + One year to less than two years of experience in the identified areas + Two years to less than three years of experience in the identified areas + Three or more years of experience in the identified areas + Not applicable 04 If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 2 for the State of Iowa do you have? + No Experience as a Management Analyst 2 + Less than 6 months + 6 months or more 05 If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 1 for the State of Iowa do you have? + No Experience as a Management Analyst 1 + Less than 12 months of experience as a Management Analyst 1 + 12 months to less than 18 months of work experience as a Management Analyst 1 + 18 months to less than 24months of work experience as a Management Analyst 1 + 24 months to less than 30 months of work experience as a Management Analyst 1 + 30 months or more of work experience as a Management Analyst 1 + Not applicable – I am not a State Employee 06 Do you meet A and B: A. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. + Yes - I meet A and B + I do not meet A and B 07 Do you meet A, B and C: A. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations: and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and C. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or closely related fields equals one year of full-time experience. + I meet A, B and C + I do not meet A, B and C Required Question Employer State of Iowa Apply Please verify your email addressVerify Email