The role will report to a senior member of the People Systems team and will act as dedicated support and guidance on all People System related queries from People team members, managers and employees.

This is a specialist role that requires a blend of traditional first line support skills as well as analysis and diagnosis of more complex issues. As part of this role you will also be expected to contribute to the development, testing and implementation of BAU change requests and project activities where appropriate.

Analyse and resolve incidents as a first point of contact to agreed SLA targetsEnsure that all involved parties are kept up to date with progressDevelop, test and deploy simple system enhancementsIdentify and escalate any risks and issues where appropriateProactively engage teams/individuals to ensure that changing business needs continue to be metReview and develop People system related training materials for people team, line managers, employees and contingent workers, ensuring these are easily understood and fit for purposeUndertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the people systems agenda

What about you?

Bachelor’s degree or higherFluent in EnglishA passion for technology, and a proficiency to quickly learnConfident, and able to take initiative in a delivery-focused environmentPerseverance and a willingness to try and fail and try againEnjoy finding problems and then coming up with/suggesting solutions – a professional problem solver!Outside the box/big picture thinkerExperience working in Workday as advantage

 What we offer:

26 days of holiday & 7 sick days per year Home Office support (flexible working hours)Meal Allowance 100 CZK/dayExtra paid overtime Multisport card (available also for partner or child)Cafeteria system (600 CZK/month)26 weeks fully paid maternity and paternity, 8 weeks fully paid bereavement leave, and 2 weeks fully paid emergency leavePension or Life Insurance (2% from Contractual Monthly Gross Salary)Education and Training (funding of professional exams, LinkedIn trainings)Relocation and Business Trips supportSupport for statutory leaves (e.g., wedding day, blood donation)Health and Maternity Care Premium and On-call RemunerationReferral program

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About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.