People Services Specialist Job ID 212109 Posted 18-Apr-2025 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) Warsaw - Mazowieckie - Poland **CBRE Business Services Organisation (CBRE BSO)** is a part of CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts. **People Service Centre Specialist** **About the Role:** We are looking for a People Services Specialist to join our world-class Warsaw People Services Team, a team of skilled People professionals, responsible for providing service delivery for our UK & Ireland business which supports an employee population of over 13,000. The purpose of this role is to proactively deliver an exceptional People administration service to the UK & Ireland business; supporting the wider People team, employees, and line managers. **What You’ll Do:** + Enquiry Management: Serve as the first point of contact for all HR queries, managing the enquiry from initiation to closure (including inbound payroll queries), ensuring resolution within agreed-upon SLAs + Employee Data Management: Ensure accurate and timely data entry associated with all employee lifecycle processes coordinating appropriately with Payroll. Also ensuring that quality check is being carried out. + Document Management: Ensuring that all paperwork generated for all candidates or employees is archived appropriately, following all rules and naming conventions for each document. + People Moves: Handle all aspects of internal and international transfers, including generating contractual changes and updating the Peoplesoft System. + Time and Absence: Provide administrative support for family leave processes, sickness absence, and annual leave queries. + Cyclical Activities/People Projects: Provide administrative support for annual salary reviews, bonus processes, and semi-annual promotion processes. **What You’ll Need:** + Degree educated preferred; CIPD qualification or working towards it is desirable. + Previous experience working with a Core HR System, preferably Peoplesoft. + Previous experience in a Shared Services environment, using a case management tool. + Exceptional customer service skills with a professional telephone manner. + High level of accuracy and attention to detail. + Excellent written and verbal communication skills. + Strong organisation and prioritisation skills. + Proven ability to multitask. + Strong interpersonal skills. + Proficiency in PC/database skills, including Microsoft Office. **Company benefits and perks:** + Stable employment conditions Work based on employment contract in the international company with stable position on the labour market + Career advancement program A chance to learn from the best by attending internal courses and taking part in international programs to experience how we work in different places in the world. Additionally, we offer a career coach advisory. + Workplace Culture Support from our side in terms of working from home as well as comfortable office with chillout room, entertainment room, creative labs and beautiful terrace are making our office a place you want to be. We are well located nearby Wilanowska metro station. + Wellbeing actions Environment where we care about your wellbeing by health and leisure initiatives (sport interest groups) + Making a Change in the Word surrounding you Occasion to make an impact by taking part in our initiatives (CSR, ECO friendly approach) + Attractive package of benefits Private medical healthcare, life insurance, multisport card and MORE + International Environment Experience growing in multilingual community where diversity is cherished **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. Please include the following statement in your application: " I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)" As part of our commitment to compliance and ethical business practices, our company has implemented internal reporting procedures in accordance with the Whistleblowers Protection Act of June 14, 2024. Detailed information regarding our internal reporting procedures can be found on our company website https://www.cbre.pl/o-nas/spoleczna-odpowiedzialnosc-biznesu/procedury DISCLAIMER This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)