People Services ELC Specialist - PH and MDM & Analytics - Greater Gulf
Sanofi Group
**_About the job_**
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As People Services ELC Specialist - PH MDM & Analytics - Greater Gulf, you’ll be involved in ELC, C2R and MDM scope of work.
**Main responsibilities:**
**_Process Excellence for Employee Lifecycle_**
+ _Develop expert level knowledge of the end to end activities in scope (Onboarding, Job Change, Offboarding) as well as local knowledge of entities in scope._
+ _Identify room for improvement on the current process through simplification, standardization, harmonization, and automation._
+ _Close open item from the current DTP vs Global Core Model and to ensure high compliance of activities within scope._
+ _Participate in continuous improvement initiatives and Global project deployment in the country._
+ _Support and participate in ad-hoc projects._
+ _Deliver operational KPIs and comply with Sanofi policies and guidelines including GDPR_
**_Operations Excellence for C2R/Query Management_**
+ _Manage all end to end People Services queries and provide necessary support as Tier 1 support._
+ _To ensure knowledge based approach (Tier 0) is up to date and in accordance with Global article governance._
+ _To coordinate and support with writing knowledge articles based on process content provided in English and local language._
+ _Work in the case management tool to report each case and progress on the resolution_
+ _Continually monitors and seek ways to improve user satisfaction and feedback_
**_MDM & Analytics_**
+ _Maintain organization, position and employee data in Workday and deliver one or more of the following services as per their respective Service Level Agreements;_
+ _Create / update organisation and position data either individually or in mass depending on business needs and ensure proper functioning of related interfaces._
+ _Manage the employee & external master data life cycle (create, update, activate, deactivate, delete) as per Core Model process in close coordination with key stakeholders._
+ _Monitor data quality and identify potential issues and take pro-active measures._
+ _Audit master data for completeness, quality and up to date status._
+ _Prepare periodic reporting and ad-hoc reports_
_About you_
+ _Degree graduate or Master’s degree with HR or Business Administration (essential)._
+ _Hands on experience in a HR role preferably in an international multicultural environment (advantageous)._
+ _Proficiency in English (essential)._
+ _Broad understanding of HR process and activities (essential)_
+ _Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g. Workday, ServiceNow (advantageous)_
+ _Ability to interact with internal and external clients in a professional manner (essential)_
_Why choose us?_
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
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