**Job Description** **Responsibilities:** You will work on aspects of transformation and operations, at the business unit level and globally. You work largely within existing partnerships and networks to deliver pre-defined business objectives. Your role may also require working within an influence model. **Knowledge / Qualification** : + College education degree (Complete) Mandatory or related experience in data analysis + Language skill: Fluent in English (Desired)/ Fluent in Spanish ( Mandatory) + Proficiency in MS Office – advanced are mandatory + Desired Knowledge: Excel Macro / Power BI / Knime **Required Qualifications:** + Deal with confidential employee information in the day-by-day activities Reporting for HR processes through the Americas + Manage knowledge system to update information of employees and/or create reports + Produce reports based on databases coming from different systems + Manage employees information + End to End process Management (process optimization, workflow development and management) + Autonomy- Self-starter / Self-motivated with ability to work both independently and as part of a team. + Composure - Ability to work under pressure. + Costumer Orientation - address complex queries to final resolution. + Stakeholder Management – Foster a health relationship + Analytical Thinking / attention to detail; + Analytical process paperwork management **What you will do?** + Implement the People Services activities on time based on People Services Migration Methods and GMS principles. + Execute activities on time to deliver quality service to the customers. + KPIs Management (Ensure delivery of services as stablished in the Global metrics– quantitative and qualitative) + Actively Identify opportunities in the operation processes/workflows and take advantage of analytics to implement improvements solutions + Quality assure analysis and support and develop the analytical skills of individual team members and the wider team + Use analysis to produce fresh, cutting-edge insight, both for projects and process. + Promote the continuous improvement in all the activities or processes to be developed. + Identify new areas of opportunity to provide GBS People Services along with the People Services Migration team + Keep continuous communication with stakeholders. + Maintain and improve KPI integrity. + Ensure delivery of services attributed to his/her responsibility under Global metrics stablished – quantitative and qualitative; + Deal with confidential employee information in the day-by-day activities **Work Appropriately** Hybrid 3 days at office 2 days working from home **Remember to attach your CV when applying to this vacancy.** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors. If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter Note: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration now or in the future sponsorship **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Non-Discrimination and Equal Employment Opportunities** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (https://search-careers.gm.com/en/working-at-gm/)** **Our Culture** **How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)** Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . 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If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.