Job Title

People Services Advisor, North America

Job Description Summary

This individual will own the entirety of the leave lifecycle for multiple populations, acting as front-line point of contact for employee inquiries.  This position will coordinate with various business sectors.

They will also be responsible to assist the broader HR Shared Services team as needed to coordinate and maintain the full employee life cycle within the standard company processes and various platforms.

Job Description

About the Role:

Serve as Leave of Absence (LOA) advisor for a large, complex U.S. employee base, managing leave lifecycle tasks and ensuring compliance with ADAA, FMLA, USERRA, Workers’ Compensation, and other federal/state regulations.Administer LOA processes and payroll audits, collaborating with cross-functional teams and third-party administrators while providing guidance via HRIS systems like Workday.Deliver Tier 1 Shared Services support through high-level customer service, documentation, reporting, training, and communication across multiple platforms in alignment with company policy and SLA standards.

About You:

Proficient in Microsoft Excel and familiar with Workday; adept at navigating HRIS tools and maintaining data accuracy.Holds an Associate Degree or higher, with 2+ years of LOA experience and proven discretion handling sensitive employment information.Thrives in fast-paced environments and delivers exceptional customer service with professionalism and urgency.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;Career development and a promote from within culture;An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

 

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”