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Job Description

This contract is fixed term 1 year

Are you a talented Specialist in the area of Human Resources with a passion for operational and customer excellence? Do you want to build something next-gen and innovative, while contributing to a greater purpose? As we continue our digital transformation and experience rapid growth, Takeda Business Solutions (TBS) is now hiring a People Resource Hub Specialist with a passion for developing trusting relationships with the Business, their employees, and helping patients.

This is a vital role within the People Solutions function— a dynamic team within Takeda Business Solutions. People Solutions is a newly formed function within Takeda Business Solutions (TBS) with the objective of enabling Takeda’s business strategy, delivering simplification, improving service, and ensuring a positive employee experience. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the centre of all that we do.

INSPIRED BY PATIENTS. POWERED BY YOU.

As a People Resource Hub Specialist in TBS, you will be part of a team responsible for providing HR processes support to our employees, reporting to the People Resource Hub Team Leader. The People Resource Hub is beyond a contact center, it is our multi-channel engagement solution to provide all Takeda colleagues with a simple and intuitive point of contact for support and action.  This is a critical component of our aspirational exceptional People experience.

Accelerate value & make an impact by:

Providing exceptional employee experience through each available channel.  Queries may come from within HR, Leaders within the business, or from our people and through numerous channels of communication.  Answering queries regarding HR policy, procedure, or the use of HR tools  Supporting HR administration activities via multiple channels in a timely, accurate, and efficient mannerOffering competent technical knowledge and advice within the scope of solutions for HR.Research, resolve, or re-direct queries timely and accurately.Process complete and accurate documentation.

Required qualifications:

2+ years of experience working in a customer-centric environment, customer mindset, help desk role, or equivalentFluency in French, good command of EnglishExcellent communication and interpersonal skillsAbility to quickly learn and work in cloud-based solutionsDemonstrated working knowledge with Microsoft Office products

Preferred qualifications:

Demonstrated a positive and accountable attitudeImprovement and solution-oriented mindsetProcess and results orientationBuilding relationships and trust through challenging the status quo1+ years of experience in Human Resources or equivalent

What Takeda Business Solutions can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

Competitive Salary

Annual Bonus

Referral Bonus

Social Fund (Christmas Bonus, Holiday Allowance etc.)

Employee Recognition

Your Health

Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.

Eyeglasses refund

Your Future

Group Life Insurance

Employee Capital Plans

A broad variety of learning platforms

Professional Growth opportunities including mentoring program

Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

Subsidized Sport Card

Takeda Sport & engagement teams

One additional day-off for voluntary activities

Fruits in the office, broad variety of coffee and tea

Flexible working hours and hybrid working

Employee assistance program

We don’t do ordinary – at Takeda we unite in diversity! Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

Ready to experience the exceptional? Go to takedajobs.com and apply!

#LI-Hybrid

LocationsLodz, Poland

Worker TypeEmployee

Worker Sub-TypeFixed Term (Fixed Term)

Time TypeFull time