At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

We are looking for a People Operations Generalist to join our dynamic and multicultural EMEA People Operations team, which supports over 700 employees across more than 30 countries. This role sits at the heart of our operations, with a strong focus on delivering high-quality support across all core HR processes. Our team is dedicated to ensuring smooth execution of administrative tasks, payroll coordination, compliance with local labor laws, and benefits management. If you are detail-oriented, operationally driven, and passionate about contributing to a seamless employee experience across multiple geographies, this opportunity is for you.

Job Description​

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Employee Journey: Support employees and managers in any phase of Employee Journey, ensuring smooth transitions and positive experiences. ​

Employee Relations: Act as a point of contact for employees, addressing their questions, concerns, and providing guidance on POP policies, procedures, and benefits. Handle employee grievances and resolve conflicts.​

HR Policy and Compliance: Ensure compliance with employment laws and company policies. Maintain and update POP policies and procedures. Educate employees on POP policies and procedures.​

HR Administration: Maintain employee records, including personnel files, timekeeping, payroll information and POP databases. Process POP-related paperwork, such as employment contracts, terminations, and promotions.​

POP Processes: Contribute to POP projects and initiatives in participant role. Execute POP processes in business area.​

Stakeholder Collaboration: Build relationships with employees and management within business area, providing POP support that contribute to their success. Collaborate with POP colleagues and Payroll to ensure alignment.​

Industry Research and Best Practices: Stay informed on industry trends, research, and best practices in POP area. Continuously seek opportunities to enhance POP processes and approaches.​

Mentor: Mentor and support more junior team members.

All others related operational POP /HR tasks required by regional needs

When you become a part of Infobip you can expect: 
 

Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users! Opportunity knocks. Often. Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development. Connect globally – Work with people from all over the world. We put the “global” in globalization.  Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ...Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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