The People Operations Assistant supports the goals and day-to-day functions of the People Operations/Human Resources office. This role is responsible for providing both administrative and entry-level technical HR support while ensuring a positive, service-oriented experience for employees and visitors. The ideal candidate brings curiosity, reliability, and a desire to grow within the HR profession, while maintaining professionalism and confidentiality in all matters. Essential Job Functions and Responsibilities: Employee and Visitor Support + Serve as the first point of contact for the HR department, offering professional, inclusive, and confidential service to employees, students, and guests, using sound judgment to assess and direct inquiries. + Monitor and manage HR department mailboxes, field telephone calls, and route inquiries to appropriate staff with discretion and sound judgment. Records and Data Management + Maintain employee records, ensuring accurate and organized documentation through digital and paper-based filing systems. + Update employee information in systems such as Banner and internal directories (e.g., address changes, office numbers). + Process employment verifications and assist with Public Service Loan Forgiveness (PSLF) form completion. A dministrative and Operational Support + Prepare and process departmental invoices, staff reimbursements, and assist with tracking budget expenditures. + Submit and monitor work orders for office maintenance and coordinate supply ordering and inventory for the department. + Provide proactive and detail-oriented administrative support to the People Operations team, including scheduling, data entry, and accurate recordkeeping. HR Communications and Engagement + Assist in drafting and distributing internal HR communications, including a biweekly employee newsletter. + Maintain and update the People Operations/HR website and bulletin boards. + Coordinate creation of employee recognition cards (e.g., birthdays, milestones) in partnership with the Dean’s Office and Communications. Employee Events and Orientation + Support planning and logistics for employee events, orientation sessions, and employee engagement activities. + Serve on the Stetson Wellness Squad, Health Fair Committee, and Graduation Planning Committees. + Help implement employee wellness initiatives and other community-building efforts. Technical and Project-Based HR Support + Support HR systems and tools by assisting with data entry, troubleshooting access or navigation issues, and supporting simple data reporting. + Help test and implement new HR forms, surveys, or process improvements (e.g., digitization of onboarding forms). + Assist with special HR projects, audits, research, and compliance-related tasks as directed. + Support HR document formatting, template consistency, and branded materials for internal communications and guides. Other Responsibilities + Perform other duties as assigned, contributing to a team-oriented, service-driven HR environment. + Maintain the highest level of confidentiality and professionalism in handling sensitive personnel matters. Required Skills + Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). + Strong attention to detail and organizational skills. + Demonstrated ability to handle confidential information with discretion and professionalism. + Excellent verbal and written communication skills, with a customer service mindset. + Ability to work independently, prioritize tasks, and adapt in a fast-paced environment. + Interest in learning and growing within the Human Resources field. + Comfort using or learning HR systems such as Banner or other HRIS platforms for data entry and basic reporting. + Ability to maintain and update website content using a content management system (CMS) or similar tools. + Familiarity with or willingness to learn basic design platforms (e.g., Canva, Publisher) for creating internal communications and flyers. + Willingness to learn about HR compliance, employment policies, and internal procedures to provide informed administrative support. + Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place. Preferred Qualifications: + Familiarity with basic data reporting or Excel-based dashboards for HR metrics. + Experience using or interest in workflow and form automation tools (e.g., Microsoft Forms, Power Automate, Adobe Sign). + Understanding of institutional branding and ability to format documents and templates accordingly. + Comfort working with shared file systems such as OneDrive, SharePoint, or Google Drive for collaborative document management. Work Environment: Routine ly work in an office setting during n ormal hours of operation for university offices. Will require some light travel to Tampa Law Center and DeLand campus . Required Experience + High school diploma or equivalent is required ; associate's degree or some college coursework in human resources, business administration, or a related field is preferred.