Primary DetailsTime Type: Full time

Worker Type: Employee

The People Development Advisor role acts as the primary contact and triage point for any people development requirement within the business. As a first point of contact for customers, the role provides day to day support and guidance to the business to assess the approach needed to meet their learning, leadership and talent development needs in line with the business strategic people priorities and plans. This role will also take responsibility of supporting the delivery of our core learning, leadership & talent initiatives, capability development & consulting, and team development & effectiveness.

The Opportunity:

As part of this, we are seeking a full time People Development Advisor.  The People Development Advisor provides day to day learning guidance and support to the People Development team and broader People team to meet customer needs and business requirements in line with the business strategic people plans. 

Your new role

The People Development Advisor role acts as the primary contact and triage point for any people development requirement within the business. As a first point of contact for customers, the role provides day to day support and guidance to the business to assess the approach needed to meet their learning, leadership and talent development needs in line with the business strategic people priorities and plans.   This role will also take responsibility of supporting the delivery of our core learning, leadership & talent initiatives, capability development & consulting, and team development & effectiveness.  

Primary Responsibilities

Owns the scheduling and logistics for EO’s people development solutions, ensuring the implementation of a high-quality learning experience for our employeesProactively tracks attendance, develop metrics and use assessment tools to measure the effectiveness of and continuously improve the impact of learning solutions.Acts as an expert and adoption lead for Workday learning and Career Hub, and supports with awareness and knowledge of how to use new tools and resources in Workday.Ensure our Development@EO QUBE pages are kept up to date, accessible and easy to navigate.Proactively manages the governance of our people development product resources and materials, ensuring that the whole team are following the process of centrally storing all content related to our products.Proactively responds to queries in our Learning Mailbox, collaborating with the wider team to find solutions, and ensure we are capturing answers in a central location to build knowledge and consistency across the team. Collaborates with our Group function to support the delivery of enterprise-wide development opportunities such as ME@QBE sessions.Acts as a SME on learning processes and takes accountability of process improvement and streamlined ways of working.On behalf of the learning team, ensuring effective use of our learning tools, and coordinating technical elements of any live / online events.Collaborates with divisional and group learning colleagues to share solutions, expertise and implement process improvements, driving simplification in end-to-end processes.Uses data to identify trends and insights that could be shared with the People team and business stakeholders.Supports the people development team to assess, define, and manage a list of preferred learning providers.Coordinates internal communications activities to promote people development events and own the communications plan on behalf of the People Development team.Supports the management of the people development portfolio related to projects in flight and completed and available solutions.

Partners with the business and people development managers to provide advice and guidance to determine appropriate solutions for business need. Establishes, develops and maintains effective relationships across EO to deliver an impactful and customer focused learning serviceTakes the lead on small to mid-sized projects, includes meeting with leaders/business colleagues to identify the need, manage the design, source content and support the deployment of solutions

Core Skills

Organisational skills: Time management, multitasking, working at pace to meet deadlines and deliverablesStrong attention to detail: Accuracy and quality control throughout all processes and tasksCommunication skills: Excellent verbal and written communication skills, with the ability to actively listen to understand needs, and ask questions to gain clarification and escalate where necessary.Problem Solving skills: Critical thinking, identifying issues and developing effective solutionsTeam collaborationDesirable ExperienceKnowledge and experience of Workday LearningAbility to build strong collaborative relationships with peers, stakeholders at all levels, across departmental and geographical boundaries, both internally and externallyExperience of managing small-medium sized projects, including diagnosing, designing, and developing learning solutions.A passion for developing people and creating high performing cultures.A collaborative approach with the ability to work effectively within a team environment.A solid understanding of learning processes, procedures and technology.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 

Employer of the Year 2022 Winner – Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award 

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year 

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response  

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year 

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. 

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.

Skills:

Collaboration Tools, Communication, Critical Thinking, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Risk Management, Stakeholder Management, Strategic Management, Succession Planning, Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.