Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a People Data Operations Support Specialist, you will be a crucial member of the team, dedicated to ensuring that global operations meet the desired customer service standards. Your key responsibilities include maintaining, monitoring, and supporting the People Services and Digital HCM case management system, ensuring that service requests are accurately assigned to the appropriate owners, and that relevant information is communicated promptly.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

Oversee and manage all service mailboxes, accurately assigning work orders received via service boxes and ticketing tools to the appropriate service request owners. Respond to first-level user inquiries for system accessibility, navigation, and general documents of record within the various HR tools and systems (i.e., Oracle HCM, Oracle EBS, ADP Global View, ADP, Dayforce, Equifax, ADP Smart Compliance, etc.). Create and manage usernames and passwords for new Oracle EBS users. Distribute organizational announcements, customer communications, and maintenance notifications to all Emerson Business Unit contacts.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality results. You are proactive and highly innovative in approaching problem-solving. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

Bachelor's degree in Human Resources, Information Technology, Business, or other related field. At least 1 year of relevant work experience in the Shared Services industry, preferably with a focus on HR processes. Intermediate to advanced proficiency in Microsoft Office tools. Excellent customer service orientation.

Preferred Qualifications that Set You Apart:

Experience in using HR tools and systems and/or service desk ticketing tools is a plus.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave! 

 

 

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