About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is looking for People & Culture Managers who are guided by business needs and human values and drive outcomes by tying the business strategy with HR strategic goals. People & Culture Managers act as a reliable guide and expert on topics related to talent, such as: talent assessment and development, business transformation, and leadership and workforce strategy.

Location

This is a remote position open to candidates based in the U.S.

The Main Responsibilities The People & Culture Manager will act as the HR leader for the executive leaders (VP+) in the organization and will report into a People StrategistDevelop strong relationships with leaders to provide guidance and expertise on organizational and people-related strategy  Assist executive business leaders assess, prioritize and create organizational capabilities, behaviors, structures and processesAnalyze workforce trends to predict and plan future labor needs to support senior leaders in workforce planning and succession managementWork with executive business leaders to design and manage their long-term talent pipeline (e.g., talent review, succession planning, promotions process)Review key business performance goals and their related talent implications with executive leadersCoach leaders to improve leadership skills, relationships among teams/individuals and interpersonal communications, as well as give courageous and effective performance feedback The re-designed People and Culture Manager at Lumen IS

Strategic Advisory for SVP/VP level Leaders

Enable Talent Management StrategyOrg Diagnostics, Org capabilities and Org effectiveness  Executive Hiring & Pay ConsultationEnsure the right leaders are in the right rolesLeadership Coaching

 

Data-Driven Consultation for Leaders

Leverage HR Analytics appropriately to ensure talent decisions are rooted in data 

 

Strategic Insights and Delivery to Leaders

Infuse Diversity, Inclusion, & Belonging throughout business talent practices – goals, talent strategies, etc.Align talent strategies for BU/function to company objectives (North Star), Core Priorities, Operating Principles, Core Beliefs, Cultural transformationPrioritizing BU/Function top priorities & executing HR programs, driving awareness and adoption  Influencing VP to drive clarity throughout their orgChange agent for HR programs/processes as neededBroker services from COEs or HR Solutions Team based on role guidelines The re-designed People and Culture Manager at Lumen DOES NOT

Provide administrative support

Initiate or track HR ticketsChase leader execution of people practices (ex: Performance Review Completion, Engagement Survey Action Planning)Compile and/or generate reports or decks of talent-related metrics (ex: attendance, turnover, spans/layers, headcount, performance management progress/tracking)  Assist employees with changes to compensation/benefits or provide employees with clarifications about their salary or benefits (ex: EE Comp inquiries, Retirement planning inquiries, EE leave administration, disability and return to work accommodations)Manage workflows 

 

Perform activities supported by Shared Services and COEs

Conduct and manage employee relations investigations Advise managers and employees on HR policies Mediate or resolve employee relations issuesLead or drive DIB initiatives with the business Coordinate with employee resource groups and/or affinity networks to increase participationProvide training to employeesManage recruiting activitiesManage onboarding or offboarding processes below the VP levelAdminister employee engagement surveys Manage recognition programs  Talent evaluation / selection below the VP level 

 

Own Development or Strategy of

Developing HR strategies or HR programs/practicesLeadership Development ProgramsCompensation or Retention ProgramsLabor / Union Initiatives  Training Programs  Performance Management InitiativesTalent Development InitiativesWhat We Look For in a Candidate Bachelor’s degree, or equivalent experience5-7 years of experience in complex organizations  Strong business acumen, and solid understanding of the business and the industryEmbodies our core behaviors of: Team, Trust, Transparency, Growth Mindset, Courage, and Customer ObsessionClear, comprehensive understanding of how talent and other HR initiatives are linked to business strategy  Ability to find new ways for HR to support the business strategy and create clear, actionable steps in support of the overall business strategyAbility to synthesize large quantities of quantitative and qualitative data, recognize trends, tie back to business priorities and develop recommendations  Strong collaboration skills and the ability to influence aligned business unit or functional leader Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$108,896 - $145,195 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$114,082 - $152,109 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's:BenefitsBonus Structure

 

#LI-AF1

 

Requisition #: 338982

 

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
07/19/2025