About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays.

About the role
Provide support and clerical expertise to Human Resources Department and respond to inquiries in an efficient, courteous and professional manner to achieve maximum employee, applicant or vendor satisfaction while complying with all Four Seasons’ policies.

What you will do

•    In charge of Internal Testing Tools management - Benchmark Standards Testing App, random check the results, follow up with each departments by email and share the result at the end of month by email;
•    Department monthly training status follow up and record.
•    In charge of Online English Learning data collection and share in team monthly;
•    In charge of Department Training Record, 
•    In charge of Grooming Champion;
•    In charge of Workday Online Learning Champion;
•    Learning & Development marketing via email, posters and board;
•    In charge of Intern Activity ideas generate, activity marketing, organize and HR account sharing;
•    Maintain a clean, neat and organized learning room area;

What you bring

•    Complete all payroll records for proper signature.
•    Run monthly, quarterly and annual reports from HR computer system.
•    Assist with planning and execution of all employee relations events.
•    Check HR internal mailbox and post outgoing HR mail.

  
What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals
 

Schedule & Hours:

It's a full time job. You may have the crunch task in operations department depends on business.