Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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This role is individually accountable for assisting the Pensions Trust Company
manage the day-to-day affairs involved with our existing pension schemes within agreed service levels

Responsibilities

• Respond to customer enquiries on pension products and services

• Register new businesses

• Data entry of all membership forms received in pension administration system

• Validate monthly contribution schedules

• Allocate contribution to scheme members

• Send out quarterly statements to clients

• Process all redemption requests; porting/resignations/withdrawals

• Prepare Data reports to National Pensions Regulatory Authority (NPRA) and other stakeholder

• Attend to all customer complaints

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

CollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech Savvy

Education

Bachelors Degree (B)

Closing Date

03 July 2025 , 23:59

The Old Mutual Story!