Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.

In this role, you will:

Requirements Gathering: Collaborate with business stakeholders to identify and document functional and non-functional requirements for Pega Decisioning applications.Conduct workshops and interviews to gather insights and understand business processes, particularly in decisioning scenarios.Analysis and Design: Analyze current business processes and workflows to identify areas for improvement, specifically focusing on decision-making processes.Work with the development team to translate business requirements into technical specifications for Pega Decisioning solutions.Solution Validation: Participate in the design and review of Pega Decisioning solutions to ensure alignment with business objectives and decision strategies.Assist in creating test plans and scenarios to validate that the implemented decisioning solutions meet business needs.Stakeholder Communication: Serve as a liaison between business stakeholders and technical teams, ensuring clear communication of requirements and project status related to decisioning initiatives.Facilitate meetings, presentations, and training sessions to engage stakeholders and promote understanding of Pega Decisioning solutions.Documentation: Maintain comprehensive documentation of requirements, design decisions, and business processes related to decisioning.Create user manuals and training materials to support end-users in effectively utilizing Pega Decisioning applications.Continuous Improvement: Monitor application performance and user feedback to identify opportunities for enhancements in decisioning capabilities.Stay updated on Pega platform capabilities, particularly in decisioning and analytics, as well as industry best practices to provide informed recommendations.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.

In this role, you will:

Requirements Gathering: Collaborate with business stakeholders to identify and document functional and non-functional requirements for Pega Decisioning applications.Conduct workshops and interviews to gather insights and understand business processes, particularly in decisioning scenarios.Analysis and Design: Analyze current business processes and workflows to identify areas for improvement, specifically focusing on decision-making processes.Work with the development team to translate business requirements into technical specifications for Pega Decisioning solutions.Solution Validation: Participate in the design and review of Pega Decisioning solutions to ensure alignment with business objectives and decision strategies.Assist in creating test plans and scenarios to validate that the implemented decisioning solutions meet business needs.Stakeholder Communication: Serve as a liaison between business stakeholders and technical teams, ensuring clear communication of requirements and project status related to decisioning initiatives.Facilitate meetings, presentations, and training sessions to engage stakeholders and promote understanding of Pega Decisioning solutions.Documentation: Maintain comprehensive documentation of requirements, design decisions, and business processes related to decisioning.Create user manuals and training materials to support end-users in effectively utilizing Pega Decisioning applications.Continuous Improvement: Monitor application performance and user feedback to identify opportunities for enhancements in decisioning capabilities.Stay updated on Pega platform capabilities, particularly in decisioning and analytics, as well as industry best practices to provide informed recommendations.

To be successful in this role, you should meet the following requirements:

Education:Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.Experience:Minimum of 5 years of experience as a Business Analyst, with a focus on Pega applications and decisioning.Strong understanding of Pega platform capabilities, particularly Pega Decisioning, BPM, and CRM.Experience as a Pega Lead Decisioning Architect (LDA) is highly desirable.Skills:Proficient in business analysis methodologies and tools, with a focus on decisioning analysis.Excellent communication and interpersonal skills, with the ability to engage with technical and non-technical stakeholders.Strong analytical and problem-solving abilities, with attention to detail, particularly in decision-making processes.Familiarity with Agile methodologies and experience in Agile teams is a plus.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI

To be successful in this role, you should meet the following requirements:

Education:Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.Experience:Minimum of 5 years of experience as a Business Analyst, with a focus on Pega applications and decisioning.Strong understanding of Pega platform capabilities, particularly Pega Decisioning, BPM, and CRM.Experience as a Pega Lead Decisioning Architect (LDA) is highly desirable.Skills:Proficient in business analysis methodologies and tools, with a focus on decisioning analysis.Excellent communication and interpersonal skills, with the ability to engage with technical and non-technical stakeholders.Strong analytical and problem-solving abilities, with attention to detail, particularly in decision-making processes.Familiarity with Agile methodologies and experience in Agile teams is a plus.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI