Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The PEGA Decision Strategy Expert participates in the design and development of Always On Marketing (AoM) decision management solutions and decision frameworks. They liaise with Commercial Managers to translate commercial requirements into decisioning solutions. They are responsible for designing and implementing the commercial strategies into data-driven and omnichannel solutions, running simulations and providing valuable input to the commercial team and improve customer experience

Design, build, implement and maintain Marketing Automation Strategies in PegaSystems with a customer-centric, data-driven and omnichannel approachSupports Commercial Managers in formulating decisioning opportunities, including design, training and support and interpreting actuals vs expectations, especially while maturing the processesRuns simulations of scenarios resulting from suggested changes to the strategy and provides input to the commercial team;Configure script and contents for PEGA offersConfigure A/B testing to new strategies to exclusive to digital channels Create technical designs and conduct PEGA code reviews to ensure best practices and high-quality codeCollaborate with cross-functional project teams to gather business requirements and translate them into effective marketing automation solutionsWork closely with relevant teams (Vodafone Group, IT and Business teams) to ensure project deliveryParticipate in Agile development processes including daily stand-up, sprint planning, and retrospectivesWho you are Bachelor’s degree in Management Information SystemsFamiliarity with DevOps tools and practicesExperience with agile development methodologiesAbility to work well in a team environment and communicate effectively with business stakeholdersStrong analytical skills and applied thinkingProficiency in English and Portuguese is requiredNot a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leadersVodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and productsRecognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviorsHealth and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and productsLearning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft)Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and rolesWho we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.